Customer Support Manager

Seco Tools / Försäljningsjobb / Fagersta
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Genuine interest in our customers' success, our family spirit and personal commitment are the values that summarize our corporate culture. These values not only reflect a shared view of the business, they also unite Seco's employees across both geographical and cultural borders.

Customer Support is part of the Nordic sales team for Seco Tools. We are now looking for a Customer Support Manager in Fagersta, to plan, direct and monitor the activities of an inside sales team. We offer you an independent role where the work pace, cultural and interpersonal environment are inspiring and motivating factors.

Key performance areas
As Customer Support Manager, you are responsible for leading and motivating a customer support team. You are responsible for the budget and personnel as well as for the strategic management work and continuous improvements initiatives. You are also responsible for ensuring that the team operate effectively and efficiently to reach sales and profitability targets. Through effective and regular performance management and coaching, you manage, develop and support the team members to implement the marketing and sales plan. Furthermore, you ensure your team comply with local legislative frameworks and rules.

You are also a part of the management group for the Nordic sales team, and some travel between the Nordic countries and in Europe is a natural part of your job.

Your profile
We are looking for someone with at least three years of experience from a leading position, the business system M3, and preferably a CRM system. To be successful in this position, you need to be fluent in verbal and written Swedish and English.

We place great value on your personal qualities in this recruitment. You are communicative and responsive, with a strong ability to lead change and develop people. Also, you see the value of being a committed team member.

We actively work to create a workplace that is characterized by diversity and inclusion.

Contact information
For further information about this position, please contact:
Christer Åkerberg, recruiting manager, +46 (0)223 404 16

Union contacts
Björn Persson, Akademikerföreningen, +46 (0)589 856 53
Håkan Westborg, Ledarna, +46 (0)223 406 27
Monica Andersson, Unionen, +46 (0)223 403 23

As we have an ongoing selection process for this recruitment, we kindly ask you to send your application as soon as possible, but no later than June 25, 2018. Read more about Seco Tools and apply at www.secotools.com/vacancies. Job ID: 359965.

For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.

Recruitment Specialist
Thomasine Rosenblad

Prior to this recruitment, we have already decided on what advertising channels and marketing campaigns we wish to utilize. In light of this, we respectfully decline any contact with marketing or recruitment agencies regarding additional channels or campaigns.

At Seco Tools we develop and offer advanced products & solutions that makes metal cutting easier. We work together with our customers to identify and implement the best solutions for their needs. The corporate culture empowers employees thru the shared values: Passion for our customers, Family Spirit, Personal commitment. Seco Tools has presence in more than 75 countries and employs about 5000 people.

Publiceringsdatum
2018-06-04

Så ansöker du
Sista dag att ansöka är 2018-06-25
Klicka på denna länk för att göra din ansökan

Företag
Seco Tools

Kontorsadress
BJÖRNBACKSVÄGEN 4

Jobbnummer
4184194

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