Customer Support at a global company
Bravura / Butikssäljarjobb / Hudiksvall
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Bravura has jobs both for those with experience and for you who is the beginning of your career. Bravura helps companies throughout Sweden with staffing and recruitment. We distinguish ourselves through our commitment and our dedication to always find the smartest solutions. We believe in continually seek to simplify and improve the recruitment process for all parties by being flexible and fast, but at the same time provide a caring and personal approach. This way we can guarantee a successful recruitment result for both companies and candidates.
Publiceringsdatum2019-02-18FöretagetSenseair is a global, high technology industry that develops and manufactures air sensor solutions for carbon dioxide (CO 2) and alcohol. The company has operations in Sweden, Germany, USA and China.
Senseair actively works with two of the most challenging problems in society today: reliable alcohol screening and poor air quality.
Every year alcohol is responsible for the death of 2.5 million people around the world. Besides this a great number of injuries and trauma are left out of the statistics. Senseairs alcohol screening device is developed together with a group of leading automobile manufacturers and the US government to develop next generations "invisible" and better accepted technology for the discovery of alcohol in vehicles.
The invisible gas carbon dioxide doesn't only affect our environment and the Earths' atmosphere - our modern-day lifestyle entails spending around 92% of our lives indoors which in turn increases the importance of good air quality for our ability to work and act. You can find Senseair's air measurement solutions in buildings, vehicles, environmental stations, medical applications, life boats, factories, mines etc.
In April 2018, Asahi Kasei Group Company bought the company and has chosen to invest in the Swedish business. Today about 170 employees work nationally within the company distributed over Delsbo, Kista and Västerås. Internationally Senseair can be found in Chengdu, Chicago and Dusseldorf.
https://senseair.com/ Dina arbetsuppgifterJob specification
In the role of customer support, you collaborate closely with your colleagues to deliver high quality communication and support to customers. Your work assignments will mainly be general and technical customer support. You will also work with order registrations and handling. You are involved in the development of the internal work processes and workflow to increase efficacy. You forward any questions that cannot be answered by customer service to the correct part of the organisation.
You will receive an introduction and a basic education, which will provide the necessary knowledge about Senseair and the products that you will help customers with, in regard to technical support.
KvalifikationerCompetence and experience
• Completed high school degree / completed upper secondary education. Technical orientation is meritorious
• You have a major interest in technology
• Experience with customer support by phone and e-mail
• Experience of Monitor or equivalent system is meritorious as well as the CRM/management system Super Office
• Good knowledge in English, verbal and writing
To succeed, you have a strong personal drive and take initiative when it comes to new work tasks. The job will include administration, which requires good administrative abilities and strategies to be able to structure and prioritise your work. Your loyalty and commitment contribute to the entire team's delivery and quality, to ensure Senseair's position as a leading industry on the global market. We appreciate a person with business thinking and a wish to grow within the company.
Övrig information:
To apply
About the assignment: This is a consultant assignment and you will be employed by Bravura, working as a consultant at Seneair. Both Bravuras and Senseairs goal is that you will be employed directly by Senseair in the future, providing that the collaboration and assignment went well.
Start: Immediately, with consideration for time of notice
Placement: Delsbo, Hudiksvall
Salary: According to agreement
Questions about Bravura's recruitment process? You'll find answers to the most frequently asked questions: <a href='
http://bravura.se/min-profil/fragor-och-svar/'>http://bravura.se/min-profil/fragor-och-svar/</a>Do you have specific questions regarding this recruitment and role? Send it to <ahref='mailto:
info@bravura.se'>
info@bravura.se</a> Please make sure to write the position in question.
We recommend that you submit your application immediately when we make a continuous selection. Welcome with your application!
Buzzwords: Delsbo, Hudiksvall, Customer Support, Customar Service, client support, phone, order, technical support, technique, computer, product information, English
Varaktighet, arbetstid
Heltid Tillsvidare
ErsättningEnligt överenskommelse.
Så ansöker duSista dag att ansöka är 2019-03-18
Klicka på denna länk för att göra din ansökanKontaktMaria Brander Özcelik
maria.ozcelik@bravura.se 08-40024050
FöretagBravura
AdressBravura
Hornsbruksgatan 28
11734 2184
KontorsadressHornsbruksgatan 28, 11734 Stockholm
Jobbnummer 4618761
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