Customer Support Agent at Natural Cycles

NaturalCycles Nordic AB / Butikssäljarjobb / Stockholm
2016-12-07
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As a Customer Support Agent for Natural Cycles you will handle the core of our company, the customers - our Cyclers. You will handle customer support through emails and social media; you will go from questions about the menstrual cycle, to logistics and shipping, to product development requests.
Customer support is the center of our company, and you may need to work with all departments in order to fully help our customers.

You will also work with engaging our current and prospective customers through content creation and customer interaction. As we aim towards being a high end customer support we answer quickly and accurately, you will aid in making sure all emails are answered each day.

You will regularly report your actions and results.

• A high achiever
• Self driven
• You understand your local market and the users
• You have excellent attention to detail, personal organization and project management abilities
• You have a problem solving personality, hands on, and have the ability to get things done according to set deadlines
• Comfortable in a high pace environment

You strive towards meeting set goals every day, work good under pressure but do know how to occupy yourself when the workload is at a lower level.

You are fully fluent in English and Swedish as these are the corporate languages, any other language is a bonus as we have users all over the world.

Natural Cycles is working towards a world where every pregnancy is wanted by informing women whether and when they are fertile. Developed initially by two former physicists, Natural Cycles is clinically tested, and has more than 100'000 users already. Our dynamic and passionate culture is characterized by entrepreneurship, constant change and high pace.

Varaktighet, arbetstid
6 mån prövotid

Publiceringsdatum
2016-12-07

Ersättning
Friskvårdsersättning

Så ansöker du
Sista dag att ansöka är 2017-01-31
Klicka på denna länk för att göra din ansökan

Kontakt
Rebecca Olofsson rebecca.olofsson@naturalcycles.com
Danijela Froki danijela.froki@naturalcycles.com

Företag
Naturalcycles Nordic AB

Adress
Naturalcycles Nordic AB
Luntmakargatan 26
11137 Stockholm

Kontorsadress
Luntmakargatan 26

Jobbnummer
3201944

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