Customer Support Administrator (part-time 50%)
Im With Bruce AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Im With Bruce AB i Stockholm Are you passionate about helping people and delivering great service in a fast-paced environment? Bruce Studios is on a mission to provide the #1 fitness app in the world, offering endless exercise in one membership. To help us keep growing and supporting our amazing community, we're now looking for two committed and driven team members to join our support team.
These part-time (50%) roles are split between two daytime shifts; one person will cover the morning shift, and the other the afternoon shift. We're looking for individuals who are interested in a long-term collaboration and who have another ongoing commitment, such as work, studies or personal projects, that they'd like to combine with this role.
What you will do:
First line support for our members in Sweden, Norway and Denmark
Advise members on our different membership options
Handle incoming questions and issues efficiently by offering helpful, solution-oriented responses
Identify and report bugs or other issues in the app
Support the team with various administrative tasks
How we think you are:
First things first - your background matters less than your mindset. If the points below describe you, we'd love to hear from you:
Quick learner who can manage multiple systems and tasks simultaneously
Thrives in a high-paced environment and is confident handling a high volume of member interactions without compromising on quality
Flexible, service-minded, and genuinely enjoys helping others
Problem solver
Comfortable doing basic calculations
Fluent in English and at least one Scandinavian language (Swedish, Norwegian, or Danish) - bonus if you speak two.
What we offer you:
Fully renovated top-floor office with terrace, ideally located in central Stockholm
A welcoming company culture and supportive team
Hybrid work setup with three office days per week
Possibility to work 2 weeks remotely per year
A Bruce Epic membership (yes, you get to workout too!)
How to apply:
If you're excited about being part of Bruce Studios and helping us set a new standard for world-class support, we'd love to hear from you. Send your CV in Swedish or English to Boel Axelsson (Head of Support):
boel@bruce.appAs diversity is something that is important to us we'd love to see applicants from all gender identities, ages, cultural backgrounds and physical abilities.
Så ansöker du Sista dag att ansöka är 2025-06-22
E-post:
boel@bruce.app Omfattning Detta är ett deltidsjobb.
Arbetsgivare Im With Bruce AB (org.nr 559037-5597),
https://www.brucestudios.com/en/careers/429/customer-support-administrator-part-time-50 Jobbnummer 9376824
Observera att sista ansökningsdag har passerat.