Customer success specialist
Get a Newsletter / Butikssäljarjobb / Stockholm
2017-09-28
Observera att sista ansökningsdag har passerat.
➡️ Klicka här för den senare publicerade platsannonsen "Customer success specialist" (publicerad 2018-08-13) ⬅️
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hela Sverige Visa alla jobb hos Get a Newsletter i Stockholm Are you ready to take the next step in your career and want challenges that makes you grow? Then we have the perfect job for you - We are looking for our next Customer Success specialist that want to help us grow as big as our dreams are.
For us the customer always comes first, if it's not good for them it's not good for us. That mindset has so far made us the most used email marketing service in Sweden with over 35,000 happy users. But we're not stopping there, our goal is to be the world's most used email marketing service for small businesses.
As a customer success specialist your main focus will be...
To help our customers grow their businesses through email marketing and making sure they get maximum value from our service. You will coach customers in everything from email marketing strategies to technical functions in the tool.
More specifically, during the first year your main focus will be:
• Give support to customers primarily via mail and phone. After your first three months you are expected to be able to handle around 50 customer requests a day
• Proactively help customers understand email marketing and our tool better through PDFs, guides, webinars etcleading to less support and happier customers
• Create a world class customer experience that our customers talk about with everyone they know
What kind of skills and experience do you need for this job
A proven track record of being able to quickly understand what the customer need and developing long term relationships by setting them first. You have most likely worked in sales, marketing or support before and have the ability to explain technical things in a non technical way andabroad understanding of online marketing and especially email marketing. You are fluent in English and Swedish
If you think this sounds like the perfect opportunity for you then apply as soon as possible - we are waiting for you!
Questions? Please contact Martin at
martin@getanewsletter.com and he will be happy to answer all of your questions.
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2017-09-28Ersättning Lön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2018-03-17
Klicka på denna länk för att göra din ansökanKontaktMartin Zimmerman
martin@getanewsletter.comFöretagGet a Newsletter
AdressGet a Newsletter
Nytorgsgatan 17
11622 Stockholm
KontorsadressNytorgsgatan 17, Stockholm
Jobbnummer 3724377
Observera att sista ansökningsdag har passerat.