Customer Success Manager
Pcg Solutions AB / Apotekarjobb / Uppsala
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hela Sverige Visa alla jobb hos Pcg Solutions AB i Uppsala Do you have experience from clinical trials and would like to be a part of a fast growing IT company with the world as the market? And do you think it seems like a great idea to have a central role in an organization where clinical trials meet new technology? Then you should continue to read.
We are looking for a Customer Success Manager supporting our internal organization, our sub-contractors and most important - our worldwide customers. You are a doer with a mindset of making our customers successful and completely satisfied. The role includes project co-ordination between our customers, our internal organization and our sub-contractors. You will demonstrate our product, help our customers to get started and go live with their studies, and guide them through any obstacle or impediment related to a study.
You will be a part of our Professional Services and Partner Support team, and work closely with our business functions Sales & Marketing, System Development and Product Management.
Since PCG Solutions is a still a young company, we are looking for a person with social skills that could help us develop our business, with new ideas and an energizing driving force. We assume that all required skills and experiences stated below might not be met but are to be considered as a starting point for an open discussion.
Skills and experiences
• Relevant work experience within clinical trials (e.g. Project manager, CRA, Data manager)
• Good understanding of EDC systems
• Fluent in English, other languages are a plus
• Project Management
• Skills in IT/programming is a plus
Education
• Academic degree in relevant disciplines or equivalent
PCG Solutions AB, a separate entity and subsidiary to Pharma Consulting Group - founded in 2003, develops and markets software solutions for clinical trials and patient registries as SaaS (Software as a Service). The service is based on the product Viedoc which so far has been used in more than 1000 clinical studies in 60 countries with more than 350,000 patients worldwide. The next generation of the product platform, Viedoc 4, providing unique and modern solutions to the industry, is currently being introduced on a broad scale to the global market.
PCG Solutions has offices and presence in Uppsala, Åbo, Tokyo and Shanghai. The company is characterized by an innovative approach, creativity and is striving to evolve the processes for how clinical trials are being conducted.
Varaktighet, arbetstid
Pension program Sick & Health insurance
Publiceringsdatum2017-11-06ErsättningPension
Så ansöker duSista dag att ansöka är 2017-11-23
Ange följande referens när du ansöker: "Customer Success Manager"
Klicka på denna länk för att göra din ansökanFöretagPcg Solutions AB
AdressPcg Solutions AB
S:t Persgatan 6
75320 Uppsala
KontorsadressS:t Persgatan 6
Jobbnummer 3787628
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