Customer Success Manager - Architect
IBM Svenska AB / Datajobb / Stockholm
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hela Sverige Introduction : At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role and Responsibilities : As a Customer Success Manager (Architect) you will apply your technical skills to help our customers achieve their business outcomes with hybrid cloud & AI Growth Offerings. You will be responsible for use case identification, solution architecture design, MVP builds, and adoption of our Growth Offerings that run on Red Hat OpenShift.
You will also guide IT executives through the changes needed to unlock the full value of hybrid cloud, show users how to get value out of their solutions, identify expansion opportunities, and work with the renewal team to ensure execution of the renewal process.
You will be part of IBM's new growing Customer Success Management (CSM) Team and be working directly with our customers at all levels to help achieve their business objectives. The CSM role is a fast growing discipline in the IT industry hence represent a great career path for the right candidates.
To be successful in this role you:
Demonstrate a history of success as a consultant, pre-sales, technical account management, enterprise architect, or equivalent
Deeply understand customer business and technology needs; become the face of IBM to the customer
Serve as a trusted technical expert for the customer's cloud migration, deployment, and adoption of Hybrid Cloud & AI Growth Offerings
Have a proven track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
Have handled difficult customers or situations and can demonstrate resolutions
Willingness to take initiative and tackle things on your own
Ability to navigate data and people to find answers
Execute customer success plan to drive adoption post-deployment
About Business Unit : IBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Publiceringsdatum2022-04-20Så ansöker duSista dag att ansöka är 2022-05-11
Klicka på denna länk för att göra din ansökanAdressIBM Svenska AB
Kistagången 6
16440 Kista
Omfattning Detta är ett heltidsjobb.
Arbetsgivare IBM Svenska AB (org.nr 556026-6883)
Kistagången 6 (
visa karta)
164 40 KISTA
Jobbnummer 6556981
Observera att sista ansökningsdag har passerat.