Customer Service Specialist to Champion

Adecco Sweden AB / Chefsjobb / Stockholm
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With European headquarters in Italy including a product design, development and sourcing centre, Champion Europe is a leading designer, marketer and distributor of athletic apparel, team uniforms, footwear and accessories across 60 countries in the territories of Europe, Africa and the Middle East.
Since July 2016, Champion is part of the HanesBrands Group, a socially responsible leading marketer of everyday basic innerwear and activewear apparel in the Americas, Europe and Asia as well as in Australia and South Africa. Based in Winston-Salem, N.C., the HanesBrands Group includes some of the world 's strongest apparel brands such as Hanes, Playtex, DIM, Bali, Maidenform, Flexees, JMS/JUST My Size, Wonderbra, Nur Die/Nur Der, Lovable and Gear for Sports.

As part of an international group that counts almost 70 '000 employees in 40 countries, Champion 's mission is to be one of the leading athletic apparel brands in the world, based on core values that are relevant to athletes competing at all levels of sport. We accomplish this mission by achieving superiority over our competition, with innovative and creative design and the highest possible quality in our products for performance, durability and comfort. In carrying out our mission, we provide a stimulating workplace for our employees, a challenging environment for our suppliers and the highest level of satisfaction for our customers.
Champion products are sold through a comprehensive distribution mix of sporting goods retailers and are worn by both amateur and professional teams alike.

Champion team 's innovation, attention to detail and exceptional quality are the traditional values, which have helped shape the Champion brand. The Champion logo is recognized the world over and is synonymous with integrity reliability and authenticity.
Champion 's distinct brand image, which dates back to 1919, is defined by an American athletic heritage and a reputation for providing innovative and durable products for male and female athletes and teams throughout the world for a wide variety of sports.

JOB DESCRIPTION
Based in our office in Stockholm, a motivated and energetic individual for our Northern Europe Team. The Customer Service position is accountable for the operational management of the Northern Europe customers on a daily basis, ensuring efficiency and effectiveness in the process of order management.

CORE RESPONSIBILITIES
The eligible candidate will be responsible for:
• Customer Service daily work such as
o Logistics activities, follow deliveries and coordination
o Operational activities with customers and Agents
o Create invoices for all customers/shipments
o Follow customers with credit problems together with credit department
o Daily dealing with our agents, carriers and colleagues and assist them
• Order placement
• Updates in different customers portal, example pricat to B24
• Regular samples and photo samples shipment to the agents and Showroom
• Showroom and sample management, coordinate and organize of physical product
• Office & Kitchen Supply

SKILLS and ATTITUDES
• Fluent in Swedish and English, speaking and writing.
• Strong collaboration spirit, multitasking approach and team work attitude
• Eager to learn and being challenged every day
• Has sense of urgency to provide solutions and address issues
• Feel comfortable in working in a under pressure environment
• Well organized person
• Curiosity towards new technologies and IT Tools
• Advanced knowledge of MS Excel
• Customer focus and social skills

Appropriate Education
• High School Graduation Need
• Higher courses in administration Optional
• University level Optional
• Advanced Excel course Optional

Warm welcome with your application!

Contacts
If you have any questions regarding registration please contact info@adecco.se

If you have any questions regarding the recruitment process please contact responsible recruiter jesper.jenefjard@adecco.se

Varaktighet, arbetstid
Heltid Tillsvidare

Publiceringsdatum
2022-10-05

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2022-10-24
Klicka på denna länk för att göra din ansökan

Företag
Adecco Sweden AB

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "ref-38951".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Adecco Sweden AB (org.nr 556447-2677), http://www.adecco.se/

Kontakt
Business Manager
Jesper Jenefjärd

Jobbnummer
7047096

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