Customer Service Representative

Viking Nordic AB / Butikssäljarjobb / Sigtuna
2010-06-18
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At Viking, our mission is to protect people and property from the risks of fire. We are a global leader in the fire protection and life safety systems with more than 6.000 employees worldwide. Since our recent merger with Minimax, we are a group that offers an expanded line of water and non-water based products to our
customers. We are a global player with strong products, services and distribution skills on production and distribution of high-quality products.
At our Viking location in Sweden, based in Arlandastad, we are searching for a:
Customer Service Representative
(Swedish/Finnish language skills mandatory)
You will be responsible for the customer contacts and customer satisfaction by processing orders and quotes in line with our policies, goals and processes. You provide clients with support and assistance over the phone and by managing their
quotes and orders efficiently up to the delivery of materials.
Responsablities:
Answer calls and e-mails from customers about delivery times, product information, changes etc.
Process and follow up on quotes, incoming orders.
Check daily reports and act accordingly.
Source suppliers and make inquiries.
Communicate with sales colleagues about price issues.
Prepare technical documents for agents and customers.
Profile:
This position requires a strong commercial knowledge. We prefer candidates with experience in a customer service environment. You have excellent administrative skills and some technical knowledge (e.g. construction, hydraulic
or pipe construction) is an advantage.
You have an excellent command of Swedish, Finnish and English.
You are familiar with international export rules and L/C's.
You have strong verbal and written communication skills.
Location:
Arlandastad, Sweden
Contact information:
If you are interested in this position please send your cv and cover letter in English to:
Anita van der Schaaf, Human Resource Manager Europe, aschaaf@vikingcorp.com
For information, please visit our website: http://www.vikinggroupinc.com or contact Anita
van der Schaaf; +352 58 37 37 ext. 249.

Publiceringsdatum
2010-06-18

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Ansökan kan skickas till e-postadress: aschaaf@vikingcorp.com

Företag
Viking Nordic AB

Adress
Viking Nordic AB
19560 ARLANDASTAD

Kontorsadress
Generatorgatan 12

Kontaktuppgifter
Telefonnummer: 08-59441590
Faxnummer: 08-59128018

Jobbnummer
680292

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