Customer Service Representative

Akzo Nobel Industrial Chemicals BV / Speditörsjobb / Göteborg
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About the company.
We're the largest global paints and coatings company and a major producer of specialty chemicals. We supply industries worldwide with quality ingredients for life's essentials. We think about the future, but act in the present.
We're passionate about developing sustainable answers for our customers. Based in Amsterdam, the Netherlands, we are a Fortune 500 company and are consistently ranked as one of the leaders on the Dow Jones Sustainability Index. We have operations in more than 80 countries, and employ more than 50,000 people, who are committed to excellence and delivering Tomorrow's Answers Today. AkzoNobel is proud to be
one of the world?s leading industrial companies.

Responsibilities
We have an immediate opening for a position within Customer Service. The office is located in Gothenburg, Sweden and the Customer Service Representative reports to the Manager Sales Support in the Netherlands.

The Customer Service Representative will be a link between the customer, Operations and Marketing & Sales
and forms part of the team Operations Sweden consisting of 3 people.

The main responsibilities include:
• First point of contact in order handling process
• Order acceptance and entry in SAP
• Order handling
• Trouble shooting / complaint handling
• Invoicing
• Back up for Sales Assistant and Planning

Requirements
We are looking for a person with experience in the field of Logistics and Customer Service. You also need to
have experience from a similar job and you need to have worked with SAP or similar IT systems (ERP). You
have a high school or university degree, preferably within Economics or Logistics.

To enjoy this position you need to have excellent communication skills and be accurate in your work. Besides
that you are a team player who can work well with different departments and people. You are service-oriented
and a problem solver who enjoys working in a fast-paced environment. You communicate excellent in both
Swedish and English.

Additional Information
As a part of our work for a drug free work environment, we perform a drug test on all new employees. Besides
that we will perform an online capacity and personality test. For further information about the position please
contact Julia Samuelsson, Jr HR Partner at +46721-950063 or Julia.samuelsson@akzonobel.com

Please apply be registering your CV in our recruitment management system at www.akzonobel.com/careers no
later than 12 October.

Publiceringsdatum
2012-10-01

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2012-10-12
Ange följande referens när du ansöker: 2012-513078-01
Ansökan kan tyvärr inte göras via e-post.

Kontakt
Julia Samuelsson, HR Partner, +46721-950063 (Telefon)

Företag
Akzo Nobel Industrial Chemicals BV

Adress
Akzo Nobel Industrial Chemicals BV
Drakegatan 6
41250 Göteborg

Jobbnummer
1353744

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