Customer Service Representative - Malmö
Univar AB / Säljarjobb / Malmö
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We have an opening for a Customer Service Representative to join Univar in our Malmö office. This is a temporary position for one year to cover maternity leave and the start date would be as soon as possible. Since the position is dealing with our Finnish market, the person needs to be fluent in Finnish and will report to the Customer Service Manager responsible for the Nordic team.
Key Responsibilities
To be responsible for taking and registering orders in a correct manner
To monitor delivery information and take appropriate action
To issue credit and debit memos
To ensure that correct certifications are submitted along with delivery to customer
To create quotations on request
To efficiently communicate with customers and colleagues in a service minded manner
To answer incoming phone calls to joined telephone line
To build strong, proactive relationships with customers to develop growth opportunities and ensure customer retention
To register customer complaints and refer to appropriate function for action
To cooperate with other functions within the company to ensure high quality customer service
We Are Looking For
Experience: Previous experience, minimum 1 year within the last 3 years, in customer service with similar tasks. Understanding of working in an international environment. Previous work in SAP advantageous.
Fluent written and spoken Finnish and English. An understanding of the other Nordic languages is seen as highly advantageous.
Personality: Reliable, business oriented and service minded. Excellent communication skills verbally and written. Flexible and able to adjust to current conditions.
Varaktighet, arbetstid
Visstidsanställning 6 månader eller längre
Heltid
12 month maternity cover
Publiceringsdatum2015-08-25ErsättningFast månads- vecko- eller timlön
Så ansöker duAnsökan kan skickas till e-postadress:
recruitment.nordic@univareurope.comFöretagUnivar AB
AdressUnivar AB
BOX 4072
20311 MALMÖ
KontorsadressKALENDEGATAN 26
MALMÖ
Övriga kontaktuppgifterTelefonnummer: 040-352800
Jobbnummer 2403872
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