Customer Service Representative - Malmö

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Duties
We have an opening for a Customer Service Representative to join Univar in our Malmö office. This is a temporary position for one year to cover a maternity leave and the start date would be as soon as possible. The person will report to the Customer Service Manager responsible for the Nordic team within Chemicals.

Key Responsibilities
To be responsible for taking and registering orders in a correct manner
To monitor delivery information and take appropriate action
To issue credit and debit memos
To ensure that correct certifications are submitted along with delivery to customer
To create quotations on request
To efficiently communicate with customers and colleagues in a service minded manner
To answer incoming phone calls to joined telephone line
To build strong, proactive relationships with customers to develop growth opportunities and ensure customer retention
To register customer complaints and refer to appropriate function for action
To cooperate with other functions within the company to ensure high quality customer service

We Are Looking For
Experience: Previous experience, minimum 1 year within the last 3 years, in customer service with similar tasks. Understanding of working in an international environment. Previous work in SAP advantageous.
Languages: Fluent written and spoken in Swedish and English. An understanding of the other Nordic languages is seen as highly advantageous.
Personality: Reliable, business oriented and service minded. Excellent communication skills verbally and written. Flexible and able to adjust to current conditions.

Publiceringsdatum
2014-10-02

Arbetstider och omfattning
Visstidsanställning 6 månader eller längre
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2014-11-14
Ange följande referens när du ansöker: CSR Malmö
Ansökan kan skickas till e-postadress: recruitment.nordic@univareurope.com

Företag
Univar AB

Adress
Univar AB
BOX 4072
20311 MALMÖ

Kontorsadress
KALENDEGATAN 26
MALMÖ
Visa på karta

Övriga kontaktuppgifter
Telefonnummer: 040-352800

Jobbnummer
2017839

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