Customer Service Representative - 047

Univar AB / Butikssäljarjobb / Malmö
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We have an opening for a Customer Service Representative to join Univar in our Malmö office. This is a temporary position to cover a maternity leave and the start date would be as soon as possible and until at least August 2016. Since the position is dealing with our Norwegian market, the person needs to be fluent in Norwegian, both oral and in writing. The person will report to the Customer Service Manager responsible for the Nordic team.

Key Responsibilities
To be responsible for taking and registering orders in a correct manner

To monitor delivery information and take appropriate action

To issue credit and debit memos

To ensure that correct certifications are submitted along with delivery to customer

To create quotations on request

To efficiently communicate with customers and colleagues in a service minded manner

To answer incoming phone calls to joined telephone line

To build strong, proactive relationships with customers to develop growth opportunities and ensure customer retention

To register customer complaints and refer to appropriate function for action

To cooperate with other functions within the company to ensure high quality customer service

We Are Looking For
Experience:
Previous experience, minimum 1 year within the last 3 years, in customer service with similar tasks.
Understanding of working in an international environment. Previous work in SAP advantageous.
Fluent written and spoken Norwegian and English.
An understanding of the other Nordic languages is seen as highly advantageous.
Personality:
Reliable, business oriented and service minded. Excellent communication skills verbally and written. Flexible and able to adjust to current conditions.

Varaktighet, arbetstid
Tillsvidare
Heltid

Publiceringsdatum
2015-10-21

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Ansökan kan skickas till e-postadress: recruitment.nordic@univareurope.com

Företag
Univar AB

Adress
Univar AB
BOX 4072
20311 Malmö

Kontorsadress
Kalendegatan 26
Malmö

Övriga kontaktuppgifter
Telefonnummer: 040-352800

Jobbnummer
2490391

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