Customer Service Manager

Walter Norden AB / Inköpar- och marknadsjobb / Halmstad
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Are you looking for a flexible job with opportunities to work with a fantastic sales force closely with our customers? Then look no further!
Joining us at Walter Tools, one of the world's leading metal working companies, we'll offer you a lot of freedom under your own responsibility and a great chance to develop our next level of customer service and engineering support. We truly believe in team spirit and customer focus and are eager to meet you!
Shortly about the job
In this role, you take full responsibility in terms of delivering world-class customer service to our end customers in the Nordics area. You contribute to increased profitability and productivity by streamlining your organization to increase the level of support with true focus on direct customer value. You lead a team of experienced Customer Service representatives with a high level of technical skills located in Halmstad and manage our OTD. Managing customer projects with innovative component solutions and tooling up machines is also part of your assignment as well as developing the latest engineered solutions.
The location for this position is at our site in Halmstad in Sweden, with a hybrid solution where we need you at least 50% on site.
Your background and personality
We're looking for someone with project management experience - preferably also some other kind of leadership experience - combined with knowledge of CAD, CAM and tool design. You're a skilled user in Excel, NX or MasterCAM, while knowledge in the programs SAP, Veros or PP is beneficial. If your knowledge is backed by a university degree in engineering, we consider it a merit. Working locally in a global company calls for good skills in Swedish and English, while knowledge in Finnish or German is a plus.
You're a true team builder with good personal integrity and a desire to make an impact. With your great interpersonal and communicative skills, you easily build strong relationships based on trust and honesty. You see the value in our entire chain and believe that the best solutions come from prestige-less collaboration across our global company!
Benefits
Walter offers a highly competitive performance-based compensation program and generous benefit package that includes paid vacation and holidays, flexible worktime, health program, pension plan. We provide a supportive way of working and appreciation towards people efforts and results, a challenging and creative working environment.
Our company and culture
At Walter, we bring pioneering metal and machining solutions to the world of manufacturing - covering areas such as turning, drilling, threading and milling. We're proud of the "Engineering Kompetenz" we offer our broad range of customers in every stage of their machining processes, and the way we collaborate to help them excel in performance, process reliability and productivity. When it comes to our people, we strongly believe that diversity of experience, perspective and background forms the best foundation for achieving great results. Visit our LinkedIn or Facebook to get to know us and our products further.
Application
Please send your application no later than March 23, 2023. Read more about Walter Tools and apply by visiting the career section on walter-tools.com (Job ID: R0051337).
Contact information
For more information about this exciting job, please contact the recruiting manager:
Tomas Mainert, Managing Director, +46 (0)35 165 301
To learn about our recruitment process, please contact HR Services, +46 (0)26 261 444.
Recruitment Specialist
Magnus Pålsson

Så ansöker du
Sista dag att ansöka är 2023-03-23
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Walter Norden AB (org.nr 556752-4698)
Eketångavägen 1 (visa karta)
301 09  HALMSTAD

Arbetsplats
Norden AB, Walter

Jobbnummer
7518020

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