Customer Service Manager

Stora Enso Logistics / Logistikjobb / Göteborg
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Stora Enso Logistics mission is to design, procure, manage and administrate outbound logistics in Stora Enso. Our
scope comprises the physical flow of cargo as well as the related information flows. We work closely with the business
areas of Stora Enso and contracted logistic service providers to fulfil our mission.Stora Enso Logistics belongs to Business Area Printing and Reading, and delivers group wide services. We are approx.
150 employees operating in Sweden, Finland, Estonia, Germany, Belgium and UK. Within Stora Enso Logistics, the department of Sea Services takes care of Procurement and Management of sea
transports, capacity planning and administration

Description

Stora Enso Logistics is looking for a Customer Service Manager to the Sea Services Department for a permanent
employment.
As a Customer Service Manager in Sea Services you will perform the following tasks:
• Lead the Sea Services team in Gothenburg
• Overall responsible for the Outsourced Overseas Operations in Lubeck
• Overall responsible for Allocation management, based on the procured volumes
• Communicate, inform and assist the Mills and Customer Service

Centres regarding Overseas Transport
• Manage operational performance of suppliers
• Maintain system updates
• Coordinate Sales Plans with Mills and Customer Service Centres together with Stora Enso Logistics Area
managers
• Volume Forecasting and follow up of operations with Gothenburg terminals
• Human Resource for direct reports

Requirements

The profile of the position holder:
• Bachelor degree in logistics or equivalent
• Relevant experience in Logistics, in particular Overseas and Liner traffic
• Excellent communication skills
• Excellent cooperation skills, including good ability to work in an international environment
• Willingness to take initiative and accept responsibility
• Ability to self motivation
• Enjoy working in a changing environment
• Strategic and analytical skills
• Willingness to travel

The position holder will report to Manager Overseas Services and Sea Operations and belong to a team of ten
employees.

Please apply by visiting www.storaenso.com/careers

Publiceringsdatum
2012-09-17

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Please visit our website www.storaenso.com/careers to apply
Ansökan kan tyvärr inte göras via e-post.

Kontakt
Sandra Sundin, HR Specialist, 01046-71448, sandra.sundin@storaenso.com
Magnus Alhede, Manager Overseas Services and Sea, 01046-15858, magnus.alhede@storaenso.com

Företag
Stora Enso Logistics

Adress
Stora Enso Logistics
Åsgatan 22
79180 Falun

Kontorsadress
Sydatlanten 15-17
Göteborg

Övriga kontaktuppgifter
Telefonnummer: 010 46 80 000

Jobbnummer
1341705

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