Customer Service coordinator Import hos Hapag-Lloyd

Hapag-Lloyd (sweden) AB / Butikssäljarjobb / Göteborg
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Main Duties & Responsibilities in the Customer Service Import department are:

• Check completeness of Shipment data for import handling
• Transmit manifest data to customs, terminals etc.
• Issue and distribute arrival notices
• Update Shipments with Customers' instructions
• Create collect invoices
• Check customs' status of containers
• Verify container release conditions
• Issue of transit documents
• Monitor and invoice detention and demurrage

To succeed in these roles you must like to communicate and interact with others. Both external customers and suppliers, as well as internally with colleagues in the office or other Hapag-Lloyd offices around the world. You must be customer focused and always go the extra mile for the customer, without compromising any internal policies or legal requirements.

We are looking for someone with a positive and professional attitude and appearance. You need to be proactive in your way of working and not be afraid to take own initiatives. You need to be flexible in your ways, and you need to be solution oriented. To succeed you must be able to make decisions quickly, and still keep your eye on the details.

We are looking for someone with a degree/certificate within the areas of Shipping, Logistics, Business or similar. This is not a requirement if you have documented experience from liner shipping or the forwarding segment.

You need to have good IT skills especially within the Microsoft Office package such as Excel, Word and Power Point. You must be fluent in Swedish both orally and in written text. English is the language used in communication within the global organisation so you must also have a good command of spoken and written English.

Hapag-Lloyd is a leading global liner-shipping company with one of the world's largest and most modern fleets of more than 170 container-vessels. For over 165 years Hapag-Lloyd provides the highest quality of service, reliability and productivity. We care for our employees' health and safety and we help to protect the environment. This is not only paramount to our success, but it's also how we choose to do business.

Our office in Gothenburg is responsible for all business activities of Hapag-Lloyd in Sweden. This includes all sales activities, customer service and operational support on inland transportation, equipment control and port operations.

We reach our business goals through focus on teamwork, structured processes and a continuous development of our employees. If this sounds like a place where you would like to work and you meet the requirements for the role, then we look forward to receiving your application!

Varaktighet, arbetstid
Tjänsten är ett vikariat på 100% från omgående till den 31 mars 2019.

Publiceringsdatum
2017-09-14

Så ansöker du
Sista dag att ansöka är 2017-10-01
Ange följande referens när du ansöker: CS Import

Kontakt
Petra Bernander petra.bernander@hlag.com

Företag
HAPAG-LLOYD (SWEDEN) AB

Adress
HAPAG-LLOYD (SWEDEN) AB
Box 213
40123 GÖTEBORG

Kontorsadress
Marieholmsgatan 1

Jobbnummer
3697419

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