Customer Service Coordinator

Stora Enso Printing & Reading Nymölla Bruk / Inköpar- och marknadsjobb / Bromölla
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We are looking for deputy coordinator for our Customer Service Centre, Nordic region team.

Reporting into the Customer Service Centre Manager, the successful candidates are expected to actively participate in all the team?s tasks and responsibilities.

• Responding to customer inquiries
• Customer order handling and delivery planning
• Delivery and stock follow up
• Sales planning entry
• Customer basic data maintenance
• Credit calculation
• Credit limits entry, payment follow up and statistics
• Technical customer service claims entry
• Customer satisfaction surveys
• Operative reporting
• Proactive communication with customers, field sales, mills, technical customer service and logistics

Requirements
• University degree or relevant work experience
• Customer service experience
• Basic knowledge of fine papers is an advantage
• Active approach, service minded, ability to analyse information, take the initiative and make decisions
• Ability to perform many different tasks simultaneously under time pressure
• Fluent in both written and spoken Finnish, Swedish and English, other languages are an advantage.
• Good team player

The service is a temporary position until June 13, 2014

Publiceringsdatum
2012-04-05

Arbetstider och omfattning
Visstidsanställning 6 månader eller längre
Heltid

Ersättning
Fast lön

Så ansöker du
Make your application on www.storaenso.com on-line by IJM (Internal Job Market).
Ansökan kan tyvärr inte göras via e-post.

Företag
Stora Enso Printing & Reading Nymölla Bruk

Adress
Stora Enso Printing & Reading Nymölla Bruk
29580 NYMÖLLA

Kontorsadress
Nymölla

Kontaktuppgifter
Telefonnummer: 01046-44000

Jobbnummer
1208327

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