Customer Liaison Partner to AstraZeneca
Jurek Rekrytering & Bemanning AB / Inköpar- och marknadsjobb / Södertälje
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hela Sverige Publiceringsdatum2014-06-11Dina arbetsuppgifterThe role
Global External Sourcing (GES) is accountable for sourcing and supply of externally manufactured products into the AstraZeneca network. They are organised in a Process Centric Organisation (PCO) with two main processes; Supply to Customer and Establish New Supply to Customer, with a high focus on cross-functional team work. As Customer Liaison Partner you will be an active member of in particular the Supply to Customer process, with daily interactions with customers and other roles within GES.
One of their team members will move on to new opportunities within GES and now we are looking for a consult to replace her in the GES planning community, Customer Service team, Gärtuna Sweden.
As a CLP you will ensure excellent operational customer service to Marketing Companies, other Operations sites and external/3rd party customers in order to maximize customer satisfaction, efficiency and delivery performance.
You will act as the single point of contact for the day-to-day supply/supply questions, be the voice of the customer internally and you are responsible for communication to customers.
The CLP role within GES incorporates the conventional activities associated with customer service, with a specific skill and behaviour set associated with working with customers and stakeholders. The products managed by GES include both APIs and Formulated & Packed products, and are supplied to customers across all regions.
An important part in the role will be to build, maintain and develop customer relations. The CLP is responsible to lead Supply and Demand meetings and to support and follow the Regional Business Planning processes as well as to work with the customers to create a clean demand picture in order to achieve robust supply plans and clean orders for execution.
The role holder will have the operational responsibility for supply to their customers and the authority to make operational decisions with customers that ensure the timely supply of product whilst maximising efficiencies for the business. The role holder will work and communicate on a daily basis around orders, forecasts, stock levels etc in order to make the right decisions and prioritisations with the customers.
Included in the role is also active work with Practical Problem Solving and Continuous Improvements in cross-functional teams, both as team member and as team leader as appropriate.
The work is executed in a global environment, with strong focus on cross-functional collaboration with other roles such as Supply Chain Leads, Supply planners/Senior Supply planners, QA, Tactical Planners, Packaging Coordinators, Project Managers and Supplier Relationship Managers.
Vem är du?
Who are you?
The role holder must possess a few years experience across the broader supply chain e.g. planning, distribution, customer management or QA. University studies or other further education within the supply chain field are valued.
• Excellent communication skills are required as working collaboratively with, customers and stakeholders is a key part of this role. To liaise influence and direct others through their relationship rather than dictate. Is often expected to influence people more senior than themselves.
• The role holder must be fluent in English, both oral and written.
• The role holder must be confident of making effective decisions despite uncertainty and/or incomplete information to drive business outcomes. Communicate to stakeholders clearly to ensure alignment.
Du erbjuds
Your offer:
This is a consultant assignment by Jurek Rekrytering & Bemanning and you will have the opportunity to work in an international environment at AstraZeneca, Södertälje. This assignment will start as soon as possible and will go on for at least 12 months. Please send your application in Microsoft Word format by our website
www.jurekbemanning.se . We do not accept applications by email. For more information about the position please email responsible recruitment consultant Malin Sjöström at
malin.sjostrom@jurekbemanning.seStart:
As soon as possible
ErsättningBy appointment
Sista ansökningsdag
As soon as possible
Arbetstider och omfattningHeltid Visstidsanställning
ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2014-06-22
Vi föredrar ansökningar via webben
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Klicka på denna länk för att göra din ansökanKontaktMalin Sjöström
malin.sjostrom@jurekbemanning.seFöretagJurek Rekrytering & Bemanning AB
AdressJurek Rekrytering & Bemanning AB
Biblioteksgatan 11
11146 Stockholm
KontorsadressBiblioteksgatan 11, Stockholm
Jobbnummer 1907208
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