Customer Fulfillment Coordinator for Oatly
Adecco Sweden AB / Kundservicejobb / Malmö
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Burlöv,
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hela Sverige About the role
As a Customer Fulfilment Coordinator in our Fulfilment team, you will have a key role in ensuring that Oatly 's customers are always provided with Oatsome products. The team is handling orders for Oatly 's EMEA customers and you 'll be focusing on the UK market.
This is a wonderful opportunity for a collaborative customer service with international experience to get in the game and secure and develop key stakeholder relations!
Here 's what a Customer Fulfilment Coordinator can expect in the day-to-day:
* Securing order management so that the customers receive their orders on time, in the right amount to the right place and with an all-time high service.
* Keeping daily contact with customers regarding the status of their orders to provide world class service.
* Keeping track of stock balances.
* Developing close collaboration with internal stakeholders in the Supply Chain such as Planning, Logistics, Quality and Sales, but also finance.
* Be responsible for the required documentation connected to the orders, for example customs documentation or other authority requests relevant for the market.
* Be responsible to keep processes and work instructions within area of responsibility up to date.
* Participate in continuous improvement projects within Supply Chain.
* Follow up and contribute to relevant KPI 's and strategic goals.
This is a consultant assignment starting as soon as possible.
We kindly ask you to write your resumé in English.
About you
We are looking for someone who naturally takes initiatives and has a high ability to prioritize and recognize need for action. We believe that you prefer to work in a structured way but enjoy an environment of change and fast growth. To succeed in this role, you also need to have excellent skills in English. Other languages are also a big plus (especially Swedish, Finnish, French or Dutch).
Qualities we 're looking for in this role:
* You have a bachelor 's degree and +3 years of relevant working experience within Supply Chain Operations, preferably with Customer Service and Order Fulfilment Management.
* You understand how to handle customer claims with a sharp and on-point service level, handling order management
* You 're experienced in ERP-environments - preferably Dynamics D365 - as well as MS Office.
* Not a must but it would be really great if you have experience/expertise on customs import/export
We will attribute great importance to personal suitability.
About Oatly
Oatly is a company built on the idea of change. Their mission is to help people upgrade their everyday lives and the health of the planet by making tasteful oat-based food products accessible to a wider audience in a world-class manner. Headquartered in Malmö, Sweden, the Oatly brand is available in more than 20 countries globally.
Contact details
If you have questions about the assignment or the recruitment process, you are welcome to contact responsible recruiter:
Marie Ekvall via
marie.ekvall@adecco.seIf you have questions about registration, please contact our support:
info@adecco.seWelcome with your application!
We kindly ask you to write your application in English.
Keywords
Customer Fulfilment Coordinator|Supply Chain|Customer Service|Malmö|Oatly|Adecco
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2022-05-09ErsättningFast lön
Så ansöker duSista dag att ansöka är 2022-05-29
Klicka på denna länk för att göra din ansökanFöretagAdecco Sweden AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "ref-37590".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Adecco Sweden AB (org.nr 556447-2677),
http://www.adecco.se/ Jobbnummer 6624373
Observera att sista ansökningsdag har passerat.