Customer Care Specialist / Dansktalande

Stockholmskontoret / Kontorsjobb / Stockholm
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This is a key position which provides support to Customers, Sales and Service teams in all forms and medias. This will include but is not limited to sales representative orders, field service engineer job creation and deployment in order to achieve financial and customer satisfaction objectives (internally and externally).
KEY RESPONSIBILITIES
• Achieve and maintain rapport with customers in order to give them the best possible service in all types of media interactions
• Responsible for purchasing and tracking of the goods on the order
• Co-ordinate a timely delivery in order to meet the customer?s needs and minimizing the number of open orders at month end.
• Receive requests for service callouts by telephone and fax
• Process service orders within defined timeline and invoice accordingly
• Provide customers with quotations within defined timelines
• Purchase parts from Business units (BU's) and third parties and co-ordinate return of equipment for repair to BU?s
• Work with BU?s in order to process warranty invoices
POSITION QUALIFICATIONS
• Must be a Team Player
• Able to use own initiative
• A knowledge of SAP order processing is preferable although not essential
• Attention to detail
• Must have fluency in Danish (oral and written)
• Must have fluency in English (oral and written)
• Fluency in Swedish (oral and written)
• Tenacity/Do What It Takes
• Effective Time Management and Personal Organization
• Do It Now/Time Is the Enemy
• Continuous Improvement, Don?t accept the status quo
• Team Player
• Tactical and Strategic
• Details Count

Publiceringsdatum
2010-04-22

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2010-06-15
Ange följande referens när du ansöker: Customer Care Dansktalande
Ansökan kan skickas till e-postadress: seinfo@leica-microsystems.com

Företag
STOCKHOLMSKONTORET

Adress
STOCKHOLMSKONTORET
BOX 1179
16426 KISTA

Kontorsadress
KNARRARNÄSGATAN 7
KISTA

Kontaktuppgifter
Telefonnummer: 08-6254545
Faxnummer: 08-6254510
E-postadress: seinfo@leica-microsystems.com

Jobbnummer
634175

Observera att sista ansökningsdag har passerat.

Customer Care Specialist / Dansktalande

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