Customer Care Specialist - Gothenburg
Sway Sourcing Sweden AB / Kundservicejobb / Göteborg
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hela Sverige Publiceringsdatum2024-01-29ArbetsuppgifterAre you passionate about delivering outstanding customer care and eager to make a significant impact in a leading automotive industry? We are seeking a Customer Care Specialist for a role for our client based in Gothenburg, you'll play a key part in creating a sustainable and innovative future.
What you will do:
• Act as a brand ambassador, ensuring top-notch customer service throughout the consumer journey, from initial inquiry to ownership.
• Engage with customers through phone, chat, and email, providing effective solutions to their inquiries.
• Embrace a dynamic work environment with shift schedules covering mornings, evenings, and weekends, ensuring timely customer support.
• Be an integral part of a team that values in-office collaboration and creative problem-solving.
What you will bring:
• Empathy and Trustworthiness: Demonstrates empathy and attention to detail, fostering trust by addressing customer issues and needs with care and understanding.
• Professional Customer Interaction: Experienced in handling customer complaints and critiques in a professional manner while maintaining a positive outlook.
• Communication Expertise: Strong capability in both oral and written communication, ensuring clear and effective interactions.
• Language Proficiency: Fluent in both Swedish and English, able to communicate effortlessly and accurately in both languages, whether spoken or written.
• Commitment to Punctuality: Values timeliness, consistently ready and prepared for scheduled shifts at the office in Torslanda.
• Previous experience in Customer Care: Proven skills in customer experience and care.
Why join us?
• Be part of a team that's driving change towards a better, more sustainable future.
• Work in an inclusive, diverse environment, where your career is tailored to your skills and aspirations.
• Join a globally respected organization with a significant presence in the automotive sector.
Tillträde och ansökan
Start: March 4, 2024
End: September 30, 2024
Length: 7 months
Location: Gothenburg
Contact person: +46 79 58 555 99
Selections and interviews are ongoing!
Om företagetSway Sourcing is a modern company that recruits in several industries on the Swedish labor market. We match candidates' skills and knowledge with the company's needs. Sway Sourcing has a company management and staff with extensive experience in the recruitment industry, both as owners and employees. We have a large network within the industries we specialize in and can therefore find the candidates who quickly become an asset for the companies.
Ersättning Fast lön
Så ansöker du Sista dag att ansöka är 2024-02-02
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "683".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Sway Sourcing Sweden AB (org.nr 559360-7517),
https://swaysourcing.com/ Arbetsplats Sway Sourcing
Kontakt Beatriz Marklund
beatriz@swaysourcing.com Jobbnummer 8428604
Observera att sista ansökningsdag har passerat.