Custom Sucess Manager
Dfind IT AB / Elektronikjobb / Göteborg
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About Burt:
Burt is a fast-growing data integration and analytics company that helps media companies to accelerate their sales by connecting and analyzing a variety of customer channels. Burt was founded in 2009 and has offices in Gothenburg, Stockholm and New York City - with their sight set on the global market. Burt helps the world's leading media companies like CBSi, News Corp., Advance, Cox Media Group, Bonnier and others, to build profitable relationships between consumers and advertisers. It is our SaaS platform that enables our customers to become more data-driven, which in turn allows customers' income and relationships with their most profitable audiences and advertisers to increase.
The role
Joining our Custom Success team, you will be working directly with our key clients in the media market and function as the customer's spokesperson within the Burt organization. Working closely together with both the customer and the developer team at Burt, your task is to define and shape the customer's solution as well as the product roadmap of Burt. You will be given the opportunity to travel to our office in Manhattan, New York to meet our clients.
In this role you will need to develop a profound understanding of our customers' requirements, suggestions and needs and mediate them back to the development team. Minor code tweaking will be a part of your everyday tasks. You will work in an agile environment within the team where you will be endorsed to take initiative.
We believe that you:
• have experience and knowledge in programming
• a bachelor's or master's degree
• have excellent cross-cultural communications skills
• solution oriented and eager to learn
• are fluent in English, both written and spoken
It's a plus if you're familiar to Zendesk, Jira or Github, if you are proficient in Swedish and if you have any previous customer interaction experience.
Who are you?
You are an ambitious self-driven person that is not afraid of asking questions and is eager to learn and develop. It's important that you are communicative and love to share your knowledge with your customers and colleagues. Moreover, we are looking for a person that has a visionary approach who is full of initiative and passionate about work.
What Burt offers you:
Burt offers a great environment to grow and develop rapidly, the best office coffee in town and a journey like no other with the aim to conquer the world. Here you will work with varied tasks in a creative environment with great colleagues - some of the best in the industry. Career paths from this role include both more customer centric roles in sales and account management, as well as developer centric ones bringing the knowledge about the customer into the development organization. If you want to read more about Burt? Find us here @instragram [
http://www.instagram.com/burtcorp/?hl=en ]
website. [
http://www.burtcorp.com/ ]
More information and further steps:
Customer: Burt Corp
Location: Central Gothenburg
Scope: Full time
Start: As soon as possible with respect to any period of notice
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2018-09-17ErsättningFast lön
Så ansöker duSista dag att ansöka är 2018-10-31
Ange följande referens när du ansöker: 201171743
Klicka på denna länk för att göra din ansökanKontaktRobert Weineland
robert.weineland@dfind.se 0729734026
FöretagDfind IT AB
AdressDfind IT AB
Södra Hamngatan 35
41116 Göteborg
KontorsadressSödra Hamngatan 35, 41114 Göteborg
Jobbnummer 4350816
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