CSM - Spain & France, HQ based
Spiideo AB / Säljarjobb / Malmö
2025-09-29
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hela Sverige Visa alla jobb hos Spiideo AB i Malmö We are looking for a Customer Success Manager to join the Spiideo team!
Spiideo is a global leader in automated, cloud-based solutions for sports video analysis and streaming. Trusted by thousands of organizations worldwide, Spiideo serves some of the most renowned professional and collegiate teams, media companies, and leagues & federations.
Join the Customer Success team if you would love the opportunity to manage some of the top sports organizations across Europe.
This role is based in Malm, Sweden, and you will report to the European manager of the Customer Success team.
Our target start date is January, but we're flexible. Finding the right candidate is more important to us than the exact start date.
The role:
You will manage a portfolio of strategically important Leagues, Media companies and Clubs, with a primary focus on the Spanish and French market.
Core responsibilities:
Drive implementation projects: Plan & execute on project plans
Customer Satisfaction: Create strong and positive relationships with our customers, while maximizing potential
Upsell & Renewals: Proactive management to achieve company upsell & renewal goals
Churn management: Proactively engage to reduce churn and ensure success
Trial management: Help our sales organization to successful trials
What we are looking for:
Fluent in Spanish, French & English
Sports background / a genuine interest in sports
Background in sports tech or SaaS implementations
Very process-driven and structured approach to working
Self-motivated, takes initiative, positive, team-first attitude
Excellent communication and presentation skills
Previous experience in Customer success, Account Management or Project management
What we can offer:
The chance to make an impact in a growing, international SaaS company
A friendly and skilled multinational team
Access to cutting-edge tools and resources to empower your work
A benefits package with wellness contribution, co-working allowance, home office equipment, insurances and two hours per week for physical activity.
Annual global offsite - bringing together all Spiideo employees for days of learning and fun.
Location: Spiideo's office at Lilla Torg 1 in Malmö
Remote status: Office first (Hybrid, minimum 3 days in Malmö office per week)
Application
You will be part of an international team with knowledgable and friendly people from many different nationalities and backgrounds. We welcome applicants from all backgrounds to contribute their unique perspectives, skills, and experiences, fostering a diverse and inclusive workforce across Spiideo.
We believe that when the best people work together in an open environment, magic happens. Apply now and become an integral part of our success story! We review new applications continuously.
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2026-03-18
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Spiideo AB (org.nr 556883-4435),
https://spiideo.com Arbetsplats Spiideo
Jobbnummer 9531778