CSI Program Director/Manager 101922

Ericsson AB / Datajobb / Stockholm
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Ericsson Overview

Ericsson is world?s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology.
Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to create freedom, transform society and drive solutions to some of our planet?s greatest challenges.
We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment. As an Ericsson employee, you will have freedom to think big and the support to turn ideas into achievements. Continuous learning and growth opportunities allow you to acquire the knowledge and skills necessary to progress and reach your career goals. We invite you to join our team.

Job description:

The CSI Program Director drives large and complex Professional Services engagements towards one of Ericsson?s customers. The

CSI Program Director supports the Engagement Manager and the KAM with extensive Telecom and Services knowledge. By taking on

both the CSR and CFR role, the CSI Program Director will be the overall responsible of the Core 3 team, especially for:

• The overall solution

• The overall cost estimation

• The delivery model (mix of on-shore, near-shore and off-shore resources)

Once the deal is won, the CSI Program Director will be the head of the delivery, till the complete fulfillment of the contract, ensuring

the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to Customer satisfaction and Ericsson?s business objectives since these programs often have visible impact on the Business Unit and corporate results.

In addition to the pre-sales and delivery activities, there are more tasks assigned to the CSI Program Director, such as:

• Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily present at customer site, becoming a sort of Ericsson ?agent? at customer premise to increase the customer?s trust on Ericsson as a system integrator.

• Able to catch and drive up-sales opportunities

• Coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents.

• Support in asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.

Requirements:

• University Degree;
• Multi-year international experience in Telecom, Professional Services, IT transformation with high complexity is required
• Entrepreneurial & Commercial Thinking
• Persuading & Influencing
• Relating & Networking
• Delivering Results & Meeting Customer Expectations
• Planning & Organizing
• Leading & Supervising

Please apply via following link:
https://performancemanager12.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=101922&company=Ericsson&username=&st=E4A8ACFFDA7EDCBCF9F544982743458335E0097E

Varaktighet, arbetstid
Tillsvidare
Heltid

Publiceringsdatum
2015-10-19

Ersättning
Fast månads- vecko- eller timlön

Företag
Ericsson AB

Adress
Ericsson AB
KI/EAB/DKG/DA
17281 Stockholm

Kontorsadress
Kistagången 6
Kista

Jobbnummer
2485543

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CSI Program Director/Manager 101922

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