CRM Manager to Lenson

Ivy Talents / Marknadsföringsjobb / Stockholm
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Lenson is one of the leading online retailers in Europe within contact lenses, sunglasses and prescription eyewear. Lenson was founded in Sweden 2004 and has since then grown to operate in eight countries. The head office is situated in Stockholm. During the years Lenson has been awarded Best e-commerce of the year seven years in a row since 2007 and also, three years in a row, got the award DI Gasell for fast and healthy growth. Read more about Lenson here: http://www.lenson.com

Since 2012 Lenson is part of MyOptique Group Ltd, the European leader in the growing online optical segment with a full offering covering all three major segments in the eyewear market (prescription glasses, sunglasses and contact lenses). Other companies in the group are Sunglasses Shop, Lensbest, Eyewear Brands and Glasses Direct. Read more about MyOptique Group here: http://www.myoptiquegroup.com/

We are looking for a CRM Manager

We now have a job opening for an exciting role in our Marketing department. We are looking for a highly motivated hands on CRM Manager. You will develop our customer relationship management processes, optimize customer lifetime value, enhance loyalty and the customer experience and contribute to sales.

You will be part of a friendly, competent and engaged team. We are located in a modern office in central Stockholm, with today approximately 50 employees.

You will…

Develop Lenson's loyalty strategy across email, SMS, mobile push marketing and social media
Create best in class customer retention programs across all stages

Ensure that our customer database is effectively segmented for targeted marketing activities
Monitor and optimize customer lifetime value strategies ensuring maximum profitability
Create and deliver compelling CRM campaigns in multiple markets
Monitor the CRM KPI's and optimize our actions based on your analysing
Continuously test & learn across all CRM touchpoints, with use of personalisation & incentives

You have…

2-4 years’ relevant work experience within the field, ideally at an online e-commerce business

Strong understanding of customer lifecycle and how to influence customer behaviour.
Business acumen and strong analytical skills
Ability to prioritize and maximize marketing results
Experience from working with SQL and database management
A good understanding of HTML and you are at ease with Microsoft Excel
Working knowledge with Google Analytics (a strong plus)

Full proficiency in English (Lenson is a Swedish company working in an international environment).

You are…

Confident with CRM concepts, models and strategies

Analytic and business minded, quick at seeing the big picture while also having interest in understanding details

Excellent at organizing work load and at ease with managing diverse concurrent projects
Positive, have an energetic attitude and are comfortable in a fast moving environment.

A driven and committed team player
Always striving to learn more
Eager to join a fun group of engaged professionals in a young, casual environment.

Personality is always as important as experience when we look for new colleagues.

About the position:

Full time, indeterminate length position placed at our office in Stockholm
Start as soon as possible
Last application date 21 August 2016

Interested?

In this recruitment process Lenson is cooperating with Ivy Talents. Selection and interview process is ongoing, therefore please apply as soon as possible. Questions regarding the position or the recruitment process are welcome to Julia Olsson at julia.olsson@ivytalents.se or 070-759 76 66.

Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse

Publiceringsdatum
2016-08-31

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2017-01-28
Klicka på denna länk för att göra din ansökan

Kontakt
Julia Olsson julia.olsson@ivytalents.se

Företag
Ivy Talents

Adress
Ivy Talents
SANKT ERIKSGATAN 117
11343 Stockholm

Kontorsadress
SANKT ERIKSGATAN 117 , Stockholm

Övriga kontaktuppgifter

Jobbnummer
3022949

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