CRM/Customer Engagement and Loyalty Business Developer to AB Lin
AB Lindex / Marknadsföringsjobb / Göteborg
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hela Sverige Do you have previous working experience within CRM and retail? Do you have a strong passion for customer engagement and loyalty? We are developing our customer experience and we are now looking for a CRM Business Developer to our head office located in central Gothenburg.
About us
Lindex is an international fashion brand from Sweden with around 5000 employees. Everything we do, we do for our customers and together we work to create an easy, inspiring and seamless experience of the Lindex brand. The entire retail industry is in an exciting time of digitalisation and an ever-changing environment, and at Lindex we work together every day to exceed our customers' expectations. At Lindex, our higher purpose - to empower and inspire women everywhere - is our guiding star in everything we do and our values are the foundation: empower yourself and each other, seek constant improvement, make business oriented decisions, act sustainable and make it simple. Our higher purpose is highly connected to sustainability and at Lindex we have made a promise: to make a difference for future generations, by empowering women, respecting the planet and ensuring human rights.
Do you share our values and want to be part of Lindex?
Job Description
Do you want to help us to increase our customer loyalty and engagement? As a CRM Business Developer your main responsibility is to develop and deliver new solutions that help Lindex improve customer value and give the customer a more personalized experience. You are part of our Customer Engagement Team in the Customer Experience Department, working globally with all our markets and with the common goal to optimize the customer experience to drive long term loyalty. The assignment comprehends development in; marketing automation, personalization and our loyalty program. All development is based on deep insight about customer experience. In close co-operation with Lindex IT or other development teams, you work in an agile way with Lindex backlog to generate business and customer value. .
Examples of your work tasks: act as project manager for various projects, for ex personalization, growth hacking and marketing automation and to take responsibility for continuous business development within CRM.
Are you the one we are looking for?
Working experience from a position in CRM and retail, where you have acquired business development skills
Working experience from project management, especially projects involving IT development
Experience in agile methodology and tools
Advanced skills in CRM related system such as Adobe campaign or equivalent
Swedish and English, both spoken and written
Relevant university degree in BA, economics, statistics, database or similar
Meritorious: Experience from implementation/roll-out of projects in retail
To succeed in this role, you have a strong passion for CRM. You can work independently, take initiatives and managing your time to meet set deadlines. Since you will be working in close collaboration with other departments, we think that it is important that you are a team player and open minded. This is a temporary position for approximately one year. We apply continuous selection in this recruitment process, which means that we might close the process before the set ending date. We accept your CV in Swedish or in English and w e do not need your personal letter. Instead we want you to answer a few questions that you will be given when applying. Please apply online, we do not accept application via email. We look forward to receiving your application!
Varaktighet, arbetstid
Heltid Temporärt
Publiceringsdatum2019-12-20ErsättningEnligt ö.k
Så ansöker duSista dag att ansöka är 2020-01-20
Klicka på denna länk för att göra din ansökanFöretagAB Lindex
Omfattning Detta är ett heltidsjobb.
Arbetsgivare AB Lindex (org.nr 556452-6514),
http://www.lindex.com Jobbnummer 5013410
Observera att sista ansökningsdag har passerat.