CRM Business Readiness Lead
Avaron AB / Datajobb / Stockholm
2026-03-31
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Botkyrka eller i
hela Sverige About the Company
Avaron helps you find assignments that match your skills and ambitions. As a permanently employed consultant with us, you get competitive terms - combined with the variety and growth that a consulting career offers.
About the Assignment
You will take a central role in a large CRM transformation where the focus is not only on delivering a new solution, but on making sure the business is fully ready to adopt and operate it from day one. This is a senior assignment for you who combine structured change leadership with hands-on program delivery and know how to turn plans into real business readiness.
You will own the end-to-end readiness view across business impact analysis, planning, target operating model alignment, training, trials, pilots, and service operations readiness. The environment is multi-country and fast-moving, with phased delivery, close collaboration across business and technical teams, and a strong focus on reducing risk during cutover and adoption. It is an exciting opportunity to influence how a major CRM rollout is introduced, anchored, and made operational in practice.
Job DescriptionYou will lead the full business readiness planning and execution in line with the integrated program plan and business phasing.
You will make sure readiness activities are sequenced correctly against design, build, migration, and release milestones.
You will drive business impact assessments covering processes, roles, ways of working, and operational hand-offs across markets.
You will coordinate friendly user trials so business users can validate end-to-end journeys, operational processes, and readiness assumptions ahead of broader rollout.
You will guide the training approach together with the assigned training resource, including role-based setup, materials, scheduling, and readiness sign-off.
You will own readiness sign-off for key program milestones and provide clear recommendations to senior stakeholders when needed.
You will lead go-live readiness, including the period where legacy and new solutions run in parallel, and help the business operate confidently across both environments.
You will work closely with business leads, business champions, and technical delivery teams to surface risks, dependencies, and cross-functional readiness needs early.
You will organise and drive a small readiness team while contributing hands-on in impact assessments and process-related work.
RequirementsStrong experience leading business change and business readiness in large, multi-country transformation programs.
Proven ability to work effectively with business stakeholders and within a broader program setup.
Strong communication skills with the ability to translate complex delivery topics into clear business impacts and decisions.
Experience leading and motivating a small readiness team in a fast-moving environment with evolving scope and phased delivery.
Strong personal contribution in business impact assessments and process definitions.
Experience from telco or other customer-facing transformation programs.
Nice to haveFormal background or certification in change management.
Experience working in a multi-country or matrix business environment.
What We OfferPermanent employment at Avaron AB
Occupational pension
Wellness allowance of SEK 5,000 per year
Application
Selections are made on an ongoing basis - apply as soon as you can.
Så ansöker du Sista dag att ansöka är 2026-04-02
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "teamtailor-7495149-1923296".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Avaron AB (org.nr 559175-4279),
https://jobs.avaron.se Centralplan 15 (
visa karta)
111 20 STOCKHOLM
Jobbnummer 9830799