Consumer Service Business Analyst
Electrolux AB / Organisationsutvecklarjobb / Stockholm
2018-04-11
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hela Sverige We are looking for a Consumer Service Business Analyst. You will one of the key IT contact points for the Field Operation organisation in Consumer Service EMEA, working closely with the business to help define & implement the new application landscape for the sector. This entails both rolling out new solutions as well as help the business organisation understand how to leverage technology in the best way to innovate and simplify the Electrolux business.
• Leading IT implementations of new Process & Application requirements in the Consumer Services operations IT area
• Managing relationship with both internal developers and external vendors and driving the prioritization of backlog items based on the business input
• Providing Field Service business process and/or IT process knowledge.
• Governance, maintenance, and continuous optimization of existing and new Consumer Service applications together with the business stakeholders.
• Actively supporting Consumer Service User Group initiatives and collaboration by proposing and analyzing the requirements for business and IT process improvements
• Support the business in IT initiatives to transform the Consumer Service function from a Cost Centre into a Profit Centre.
• Managing IT project budgets and plans for the area in question
The role requires a strong understanding of both Consumer Services and IT aspects as well as an innovative & collaborative mind-set. It is expected that the person in this role can independently drive and organise the activities required to execute the agreed plan from IT point of view. A successful candidate should be able to mix both strategic understanding of long term vision with hands on operational implementation tasks.
• Creative. You are not afraid to question old ways of working.
• Proactive. You are not just solving the tasks you are given, you always think ahead.
• Engaged. From smaller internal projects to external presentations - you walk the extra mile.
Electrolux is a global leader in home appliances and appliances for professional use, based on deep consumer insight. We offer thoughtfully designed, innovative and sustainable solutions, developed in close collaboration with professional users. The products include refrigerators, ovens, cookers, hobs, dishwashers, washing machines, vacuum cleaners, air conditioners and small domestic appliances.
Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 60 million products to customers in more than 150 markets every year. In 2015 Electrolux had sales of $14.7 billion ($5.1 billion in North America) and 58,000 employees.
Electrolux has been doing business since 1919. The headquarters are located in Stockholm, Sweden, and the Electrolux share ELUXb is listed on Nasdaq OMX Stockholm.
Publiceringsdatum2018-04-11Så ansöker duSista dag att ansöka är 2018-04-26
Ange följande referens när du ansöker: Electrolux, Business Analyst
FöretagElectrolux AB
AdressElectrolux AB
Sankt Göransgatan 143
10545 Stockholm
KontorsadressSANKT GÖRANSGATAN 143
Jobbnummer 4077394
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