Consumer Insight Manager

Volvo Car Corporation / Marknadsföringsjobb / Göteborg
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Job Category

Product Strategy and Vehicle Line Management


Help disrupt the future of car ownership by making life less complicated for Volvo's customers and ultimately save their highly valued time. Your contribution will be through leading the Consumer Insight & Business Analytics team in deriving, concluding and deploying consumer and business insights across all Consumer Connectivity service products and projects. As a key player in the leadership team, you will be a role model for a consumer-centric, collaborative and agile team culture - thus attracting, engaging and retaining the best talent.

The position is a role within the Consumer Insights & Business Analytics team (CI&BA) in the Consumer Connected Services (CCS) Organization. The role reports to Director Consumer Insights & Business Analytics.

Main responsibilities
• Actively contribute to identifying and describing key consumer pain points and added value potential for luxury car consumers
• Actively monitor relevant consumer trends
• Actively inject customer and consumer trend information across the CCS-team and respective projects
• Act as a though-leader for consumer insights on digital services across Market Intelligence, Regions, Product Strategy, Corporate Communications, Global Marketing, and other key business units within VCC
• Prepare guidelines and define initiatives for quantitative, qualitative, and ethnographic customer research to ensure a solid base for consumer insight development in concept projects
• In collaboration with MI and/or other affected organizations, deploy consumer research initiatives

Required qualifications
• Has an academic degree in the area of consumer research
• Fluent in major languages, e.g. English and Spanish (written and spoken)
• Has consumer research & marketing experience, gained through 5+ years of marketing & research positions in ad agencies, sales company or similar
• Has a global mindset and international experience
• Experience from consumer facing industries
• Has well developed negotiation skills for agency interaction

Personal qualities
• Can prove a deep rooted passion for consumers
• Has a collaborative team player attitude, which allows you to work across organizations
• Can demonstrate the leadership skills necessary to influence through others and deliver results
• Is able to make original observations and provide insights as well as solutions
• Is able to tell a great story through excellent presentation and interpersonal communication skills
• Is curious and open-minded to new challenges and unproven ground
• Has an ability to stand pressure, multitask and to prioritize and delegate tasks
• Has a creative spirit but combines this successfully with ability to demonstrate business acumen

Contacts1, Mail1, Phone1 :
Anders Tylman-Mikiewicz , anders.tylman-mikiewicz@volvocars.com ,
+46313255530

Publiceringsdatum
2017-04-04

Så ansöker du
Sista dag att ansöka är 2017-04-20

Företag
VOLVO Car Corporation

Adress
VOLVO Car Corporation
40531 GÖTEBORG

Kontorsadress
Volvo Torslanda

Jobbnummer
3418422

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