Concession manager

Åhléns City / Chefsjobb / Stockholm
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Job Profile

Job Title Junior Concession Manager
Brand/Location Oasis, Åhlens
Reporting to Area Manager

Purpose of the role

Maximise Branch and Area?s profitability in order to exceed KPI?s targets and enhance the Company?s position on the High Street.
Recruit, train and coach an exceptional team, and ensure that team members deliver outstanding customer service at all times.
To achieve Company?s vision of creating an aspirational branch.

Attitude

Enthusiastic and passionate about the product and the brand
Positive attitude
Confident and outgoing
Self motivated
Self managing
Leads by example
Reacts positively to change
Customer focused
Commercially aware
Looks the part

Main Duties

Drive and deliver Oasis service standards and lead the team to exceed customer expectations within the Oasis 40sqm concession
Recruit and develop high calibre staff who confidently represent the Oasis brand, and that can deliver excellent customer service
Delivers KPI results in line with Key Targets as set by the business
Maintain Model Store presentation standards and promote Oasis brand values
Increase staff performance, retention and loyalty through support and development activities
Develop and implement succession plans
To address poor performance issues within the team in appropriate manner
Demonstrate clear commercial decision making to support and implement new initiatives which contribute to the continued success of the store
To communicate to members of management as requested
To develop and communicate new ideas to drive the business forward
Adhere to Company Guiding Principles for People and relevant legislative requirements to ensure a consistent approach to all issues
To undertake additional tasks and responsibilities as required

The Person

Essential Personal Skills

Acts as an ambassador for the brand and leads by example at all times
Ability to inspire and motivate a team
Ability to build relationships both internally and externally
Effective time management, delegation and planning skills
Exceptional leadership and team building skills
Understand and interpret key data from business reports
Excellent training and coaching skills
Excellent communication and interpersonal skills
Ability to self manage
Confident and articulate
Understands the need of the business and is flexible regarding shifts and working patterns

Essential Knowledge

Has proven KPI performance and people management skills as a previous Branch Manager
or a Deputy
Understand the Oasis customer profile and passionate about the product and the brand
Strong Visual Merchandising Standards and commercial acumen
Exceptional customer service skills and ability to ensure that the customer needs are always
placed first
Demonstrated awareness of fashion retail industry
Understanding of local retail environment
Ability to analyse relevant data
Knowledge of how to react to commercial decisions
Strong knowledge of retail and employment law

Varaktighet, arbetstid
Visstidsanställning 6 månader eller längre
Heltid

Publiceringsdatum
2015-08-03

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Ansökan kan skickas till e-postadress: internationalHR@oasis-warehouse.com

Företag
Åhlens City

Adress
Åhlens City
Klarabergsgatan 50
11121 Stockholm

Kontorsadress
Klarabergsgatan 50
Stockholm

Övriga kontaktuppgifter
Telefonnummer: 08-6766434

Jobbnummer
2375768

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