Competence Development Specialist, Engine, and driveline.
Volvo Business Services AB / Pedagogjobb / Göteborg
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Using the latest digital platforms available such as media production, Virtual Reality and Augmented reality we meet the demands from our customers
This is us, your new colleagues
Volvo Penta operates service market through 3.200 dealers globally. These business partners are the ones who deliver the customer satisfaction to the end-customers.
The Global Competence Development function within Global Parts & Services secures, in close collaboration with the Business Units and Geographical Growth Areas:
Coordination of the training development in the service market.
The current and initial scope for this function is product related training (to our dealers), The commercial and soft areas are in progress. Using the latest digital platforms available such as Virtual Reality Augmented reality we meet the demands from our customers
Mission/purpose
The Competence Development Specialist is responsible for our competence development packages such as presentations, e learnings and video content at global Competence Development department.
The mission for this role is to create, develop and maintain global standard training courses for our external business partners as well as other Volvo Penta trainers and employees worldwide.
If you are willing to learn and like to work in a global organization this could be a job for you.
Main Responsibilities
Work together with our projects to design the training courses for new products being introduced into the market.
Gather and structurer product information to build excellent competence packages and assist in building e-learning modules.
Develop and document the critical hands-on equipment, activities and tools needed during the course to ensure proper diagnostic steps are understood by the students.
Hold Train-the-Trainer activities to train others on how to deliver the newly developed courses, both here in Gothenburg and then assist regionally for the first classes.
Revisit training courses on existing products to combine best practices into new, updated courses and the related diagnostic activities to be performed in class.
Personal profile
We want to welcome you to a team where teamwork and a positive attitude is a must, we want you to be part of that
You enjoy working cross functionally
The ability to take ownership of various tasks and have a problem-solving mindset, are needed for this position
Qualifications
We are looking for a focused and engaged person with high technical competence within engine and driveline components.
Knowledge in diagnostics and fault tracing processes
High knowledge in Volvo Penta engine platforms
You should have very good communication and pedagogical skills and an understanding of adult learning styles. Further, you are well organized and set realistic goals that are in line with the objectives of the organization. You work well both independently and in teams to get the task done.
Other Critical Competences
Fluent in English, verbally and written
Being comfortable presenting technical training to others.
Solid MS office skills
Field and/or technical support experience is desired
Good understanding of the service market business
We are looking to develop our technical training offerings to a higher standard. To achieve this, we are looking for a competence development specialist with a strong drive for quality and continuous improvement.
For more information please contact Bartolome, Miguel +46 73 9026466
Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.
Publiceringsdatum2022-05-13Så ansöker duSista dag att ansöka är 2022-05-20
Klicka på denna länk för att göra din ansökanFöretagVolvo Business Services AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Volvo Group
Jobbnummer 6642013
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