Community Development Manager [Brand & Marketing]
Ubisoft Entertainment Sweden AB / Organisationsutvecklarjobb / Malmö
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Massive Entertainment is a premier producer of games and interactive entertainment for the global market. The studio is located in Malmö, Sweden and fully owned by Ubisoft Entertainment, the world's third largest independent video game publisher. We are around 480 people from 38 different countries working together to produce major titles such as World in Conflict, Far Cry 3, Tom Clancy's The Division and our latest Avatar Project.
Job Description
At Ubisoft, we greatly value our community, and we strive to have the best possible collaboration with them. Now we're looking for a manager for our talented community developers primarily spread across Sweden, Finland and Germany, but also with a relation to studios worldwide.
Our new Community Development Manager will empower his/her team to build strong connections between the gaming community and various internal Ubisoft teams, managing key areas of communication, asset development and continously working to improve and expand the game experience. To do this you will utilize your through understanding of contemporary gaming genres and platforms, including fluencey within games-as-a-service and production flow. All whilst having your team's best interests at heart.
Responsibilities
• Management of a team of 7 Community Developers responsible for the engagement strategies across a variety of titles
• Provide oversight for execution of ComDev plans and mentor teams to provide guidance on professional growth
• Act as link to the development teams and marketing managers and ensure team needs are being met by community development team
• Ensuring alignment with brand values in the day-to-day/crisis communication with the community
• Supporting the production teams with early guidance on community needs in order to provide feedback on features, tools and product design that drive the community's activity
• Tracking the budget of the Community Development initiatives
• Organizing and driving consistency in team reporting, including both product-specific reports as well as competitive/trend analyses
• Contributing to the establishment of best practices/procedures
• Training and onboarding of new Community Developers to ensure integration with the teams they support
You as a person
You're used to being the centre point of online communication; you know the possibilites and the pitfalls. You're motivated by empowering your team to reach your common goals, and you see the opportunities and bonsues with having a strong and long-lasting relationship with the community. You're used to tailoring your knowledge and direction to both internal and external partners, and you thrive in a dynamic environment where you never know what's around the corner.
Your passion for gaming and you might have personal experience as an active member of online gaming communities gives you an advantage in terms of relating to our core audience.
Qualifications
• 5+ years experience working in community management, social media, online marketing, and/or user experience roles
• 3+ years experience in a professional game development or publishing environment, preferably working on service-based games
• Proven expertise managing teams in diverse locations and dynamic environments
• Track record of building relationships and consensus while navigating complex, multi-national/cultural organizational structures
• In-depth knowledge and understanding of content management systems and social media channels/platforms/services, mechanics, and trends, especially Facebook, Twitter, YouTube, and Twitch
• Organizational, project management, and cross-functional coordination skills
We value diversity at Massive and promote a family-friendly culture and a gender-balanced work environment, where equal opportunities play a meaningful role in the day-to-day operations of our studio.
Ubisoft is committed to enriching players' lives with original & memorable entertainment experiences. We build worlds that are a playground for the imagination, offering moments of surprise, fun and adventure as well as opportunities for learning and self-discovery.
At Ubisoft, you'll grow and collaborate with highly talented teams from around the world. Our massively friendly work environment will inspire you to go above and beyond to create experiences and brands people will fall in love with.
All your information will be kept confidential according to EEO guidelines.
Publiceringsdatum2018-09-21Så ansöker duSista dag att ansöka är 2018-10-05
Klicka på denna länk för att göra din ansökanFöretagUBISOFT ENTERTAINMENT SWEDEN AB
AdressUBISOFT ENTERTAINMENT SWEDEN AB
BOX 4297
20314 MALMÖ
KontorsadressDROTTNINGGATAN 34
Jobbnummer 4360453
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