Client Strategist / Customer Success Manager - Talent & Partner AB - Organisationsutvecklarjobb i Stockholm
Client Strategist / Customer Success Manager
Talent & Partner AB / Organisationsutvecklarjobb / Stockholm
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Want to be part of a talented international startup team, develop your digital sales skills and shake up the AI-driven programmatic advertising industry?

Have a look!

This is a unique opportunity to get in early and work alongside a world-class team of entrepreneurs, with a fast-growing startup, offering tons of freedom and responsibility. At Match2One we value pro-activity, enthusiasm and creativity. As a young and growing company, no day is the same and tasks within a small team are constantly changing.

Be a part of changing the programmatic landscape the way we know it, in a fast-paced environment with explosive career growth opportunities. We offer the right candidate opportunities for future employment with equity, and a competitive salary.

Location?

This role will be based in central Stockholm, Sweden (Stureplan 6) - Match2One's HQ.

We are currently looking for a Client Strategist / Customer Success Manager

What will you do?

Match2One is seeking a highly motivated individual to join our fast-growing company.

Based in central (as central as you can get ) Stockholm, you will be covering a wide role within client management and campaign management / Ad-ops.

What the role includes:

Key Account Management;

Customer Concern Resolution

Understand campaign/client issues and distribute resolution tasks among the team

Campaign strategy and implementation

Conceptualize and implement campaign strategies across a wide variety of verticals (gambling/e-commerce/finance)

Upsell clients who have the potential to increase their monthly budgets

Custom Reporting

Conceptualize custom reports and activate appropriate team members to help with production

Optimization Advice

Go through current campaigns and suggest strategic improvements to increase results

Ad-ops / Account Management;

Day-to-day client operations and campaign management, including identifying technical blockers like pixel installation issues.

Plan and execute programmatic campaigns and strategies across our entire customer portfolio.

Day-to-day, proactive, account operations (Ad-ops);

Budget allocation

Pixel issue resolution

Basic technical troubleshooting

Invoicing

Portfolio management;

Identify potential campaign issues/blockers and work with tech support/client strategist to solve the issues

Day-to-day communication and client support, including chat support, email and meetings.

Strategic planning and execution;

The candidate is expected to be self-sufficient in managing accounts - including budget planning, invoicing, and strategic programmatic campaign management.

What skill set is needed?

* Excellent client- and marketing strategist skills.

* Excellent Swedish and English including both written and verbal communication.

* Strong organizational and prioritization skills.

* Ability to meet and exceed clients expectations.

* 3+ years of digital media experience is beneficial, (programmatic is a plus).

About Match2One

Match2One was founded in 2015 with the mission to democratize and make programmatic advertising accessible for small-medium businesses and media agencies worldwide.

We have developed a self-service programmatic platform to help companies of all sizes achieve more with their marketing without the need of extensive resources, like knowledge, budget, or time.

Match2One's state of the art AI delivers fully automated campaigns for 1000's of businesses across 40+ markets.

If this sounds like an opportunity for you, don't hesitate to reach out! We'd love to speak with you.

Application

In this recruitmentprocess we collaborate with Talent&Partner.

We invite candidates for interviews on an ongoing basis, so please do not hesitate to send your application.

Apply by sending your CV and cover letter.

work@talentpartner.seor press Apply

Varaktighet, arbetstid
Heltid Tillsvidareanställning

Publiceringsdatum
2021-01-12

Ersättning
Månadslön - Fixed salary

Så ansöker du
Sista dag att ansöka är 2021-01-26
Klicka på denna länk för att göra din ansökan

Företag
Talent & Partner AB

Jobbnummer
5518562

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