Client Partner - TTH

Tata Consultancy Services Sverige AB / Säljarjobb / Stockholm
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Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model (GNDM), recognized as the benchmark of excellence in software development. A part of the Tata group, India's largest industrial conglomerate, TCS has over 285,000 of the world's best-trained consultants in 44 countries. TCS has been servicing the Swedish market for more than 23 years. We have grown rapidly across the whole Nordic region over the past five years and today we have over 6000 consultants servicing Nordic clients. We offer a full scale of consulting, applications, infrastructure and BPO solutions.

We would like to hire a Client Partner for our Nordic Airline Customer. In the role you will be based out of our TCS Nordic Headquarter in Stockholm, and report into the Head TTH-Nordics. Travel within Sweden and/or abroad will be required from time to time.

KEY RESPONSIBILITIES:
The Client Partner is accountable for creating, expanding and managing the strategic relationship between the client and TCS. He will have ultimate accountability for revenue, sales, delivery and client satisfaction.
Responsible to drive the creation of annual business plan/strategy where in the targets for the following Financial Year are finalized together with the strategy to achieve the same.
Responsible to Manage, measures and accurately predicts financial outcomes.
Coordinate with internal TCS team to meet account performance and meet customer expectations.
Perform regular delivery reviews and act as the escalation point in case of service delivery deviations.
Develop and manage TCS relationship with the Customers at all levels.
Qualifies client specific opportunities and develops pipeline jointly with the Business Units.
Work in a Global Delivery Model including the onshore-offshore model to leverage TCS global consultant pool to deliver the most cost effective services. Drives Delivery Service Excellence.
Participate in presentations, solution workshops, etc which could be a part of bid process as and when required. Lead solution development efforts to address customer pain points.
Perform solution and pricing validation according to the competency area as and when required.
People management for resources across the account; career planning etc.

MINIMUM REQUIREMENTS:
Bachelors/Master degree + At least 15 years experience in IT outsourcing industry, specifically in Airline & Airport Technology space
Very good knowledge/understanding of offerings, processes and operation in an offshore centric environment
Experience of working with CXO/Sr Mgmt level client stakeholders and developing new offerings and solutions in addition experience from delivery management an Onsite/ Offshore model
Fluency in English is required.

Publiceringsdatum
2014-08-06

Arbetstider och omfattning
Visstidsanställning 6 månader eller längre
Heltid

Ersättning
Fast lön + rörlig lön

Så ansöker du
Sista dag att ansöka är 2014-08-15
We only accept application with post: TCS, HR, Mäster Samuelsgatan 42, 111 57 Stockholm.

Företag
TATA CONSULTANCY SERVICES SVERIGE AB

Adress
TATA CONSULTANCY SERVICES SVERIGE AB
Mäster Samuelsgatan 42 (15tr)
11157 STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-50388400

Jobbnummer
1955117

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