Client Manager triResolve
Trioptima AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Trioptima AB i Stockholm Description
CME Group is the world's leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide.
Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better.
We're small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any others firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
To learn more about what a career at CME Group can offer you, visit us at
www.wherefuturesaremade.com (
http://www.wherefuturesaremade.com/) .
ROLE SUMMARY:
We are looking for a Client Manager to join our Stockholm-based triResolve Service Management team. The candidate will have both a meticulous attention to detail and an understanding of OTC derivatives and risk. Technical ability is desirable (ideally experience of a programming language). Good written and verbal communication skills in English are a must. Candidates with prior experience of collateral management, fund administration and/or regulatory reporting and who speak a business-level, Western European language are especially welcome to apply for the position.
The Stockholm triResolve Service Management team is the first line of contact for our clients in Europe with regard to the delivery of the triResolve OTC derivative portfolio reconciliation service. The triResolve Client Manager will provide support to our clients and work closely with the production, business and sales teams globally.
Service Management is responsible for the smooth and timely running of the triResolve service. This team of dedicated staff is in continuous dialogue with major financial institutions worldwide, as well as other internal departments, in regards to features and upcoming events as well as any changes or developments to any aspects of the service such as, for example, the specification of the data that the subscribers will send or receive, or how the service integrates with other services or utilities in the OTC Derivatives space. Similarly, Service Management must continually stay abreast of any market or client events, activities or changes that potentially affect our service or our clients' use of our offering or ability to participate.
In addition, Service Management also has an important role in collecting input for new and enhanced functionalities to the service as well as other new service offerings.
KEY RESPONSIBILITIES:
Liaise with subscribers on all issues relating to the service (via email, phone and in person).
Trade data normalisation / handling.
Review reconciliation output.
Ensure structured and effective delivery of service.
Promote comprehensive and more effective usage of the service.
Raise internal request for new functionalities and assisting in UAT testing.
Client training (current and new functionalities).
Fulfill any additional / ad hoc duties as required to meet the needs of the business.
KEY SKILLS:
Customer relationship skills
Communication skills: verbal and written. The ability to understand complex process flows and concepts, as well as the ability to explain these accurately and concisely to our clients
Knowledge of OTC Derivatives. Good understanding of the trade data fields of these instruments as well as awareness of the OTC Derivative trade processing lifecycle
Basic understanding of market and credit risk management of OTC Derivatives, such as yield curves and valuation
IT/Technical
• The ability to interpret trade data
• Proficiency in using text editors and advanced spreadsheet functions
• Experience/understanding of a programming language would be beneficial
• Basic understanding of database structures, as well as interrogation using SQL would also be beneficial
Publiceringsdatum2020-06-22Så ansöker duSista dag att ansöka är 2020-07-22
Klicka på denna länk för att göra din ansökanAdressTrioptima AB
Mäster Samuelsgatan 17
11144 Stockholm
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Trioptima AB (org.nr 556584-9758)
Mäster Samuelsgatan 17 (
visa karta)
111 44 STOCKHOLM
Jobbnummer 5271354
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