Client Coordinator

Maersk Sverige AB / Organisationsutvecklarjobb / Göteborg
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Maersk Line is the world's largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world's largest ships - we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. What we do is more than shipping. We deliver promises. Promises from customers and businesses all over the world.

As a Client Coordinator at Maersk Line Customer Service in Gothenburg you own and manage the end-to-end customer experience of assigned customers. As a Client Coordinator you should also seek continuous improvements for mutual benefit of the customer and Maersk Line.

Key Responsibilities
• Be your customer 's primary contact and actively build strong relationship
• Handle daily communication with internal and external customers and stakeholders
• Take ownership and responsibility for customer satisfaction
• Be a team player as well as an individual contributor
• Continuously seek improvement opportunities
• Work according to defined objectives and targets
• Be responsible for the own personal development and performance

Essential requirements:
The ideal candidate is service minded with a commercial mindset, result-driven and enjoy challenges. You have excellent communication skills and genuinely appreciate the interaction with other people.

You are able to take on multiple tasks with a sense of urgency and strive to deliver excellence in the details. We value the ability to identify improvement areas, take actions and implement appropriate solutions.

The ideal candidate has experience from shipping or forwarder industry or equivalent education, or a commercial experience from Customer Service or Sales Support. Fluent skills in Swedish and english.

Using the link to apply:

https://jobsearch.maersk.com/vacancies/publication?PINST=005056A52F591EE7AA8878280E7882B3&APPLY=X

Publiceringsdatum
2017-10-06

Så ansöker du
Sista dag att ansöka är 0001-01-01

Kontakt
Tomasz.szypulka@maersk.com

Företag
Maersk Sverige AB

Adress
Maersk Sverige AB
Box 1115
40523 GÖTEBORG

Kontorsadress
Mölndalsvägen 24

Jobbnummer
3737940

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