Claims and Process Manager

Scania CV AB / Bankjobb / Södertälje
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Scania Financial Services is serving customers, dealers and distributors in 49 countries through 16 captive finance entities with financing and insurance solutions. In markets where we operate Financial Services finances about one third of Scania's sales. 591 dedicated professionals manage a portfolio consisting of 90.000 trucks, buses, coaches and trailers representing 37 bn SEK of assets. 33000 of those are covered under a Scania insurance scheme.
Claims and Process Manager Scania Insurance at Scania Financial Services
Member of the BUCI team (Business Unit Customer Insurance)
The Business Unit Customer Insurance (BUCI) is part of Scania Financial Services (SFS) and drives the development of Scania Insurance with the support of Insurance Managers in all SFS 16 business units.
Today the team consists of 2 Business Development Managers (based in France and Slovakia) and a Södertälje based Coordinator.
Job description
• Take the lead in following projects :
• Development of a Scania Extended Warranty Insurance Program
• Definition and implementation of a Scania IT solution for managing vehicle damage and third party liability claims
• Build a global knowledge base for claims history to support insurance portfolio health and further business development
• Integrate insurance data into the central Financial Services Data Warehouse and organise access to this data for Scania Assistance
• Integrate the insurance offering in the Vehicle Salesmen s Sales tool and build links the to Insurers and SFS Business Units Back-office
• Participate in following projects / area s :
• Integrate the Scania Insurance offering in the Scania concept of "Total Solution Provider"
• Coach and support multi-disciplinary teams of Insurance Managers and Scania Sales & Service colleagues in their local Business Development of Kasko Insurance and related Claims Management
• Support lnsurance Managers in process and IT related matters when developing Insurance programs as such as Credit Life and GAP insurance
• Participate in quarterly BUCI steering committee meetings
• Coordination with the IS/IT function at SFS Head-Office regarding Insurance matters
In this role you report to the Head of Business Development Customer Insurance. The job is based in Södertälje and offers plenty of international contacts within the financial services companies. Some travelling is required.
Job requirements
We are looking for a colleague with ambitions to support our further development. You have a higher education (business administration, marketing or engineering) and a couple of years relevant working experience probably acquired in the area of claims management, maintenance contracts, warranty processes.
Your skills and/or qualities include :
• Genuine interest in the Insurance & Claims area
• Analytical & innovative skills
• Process oriented
• Project management experience
• Independent / self-motivated / drive
• Well developed communication skills
• Fluency in English
• Above average PC skills (Excel, Powerpoint)

Publiceringsdatum
2011-01-29

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2011-02-20
Apply through our website www.scania.com/jobb or send your application marked "20110188-FKI" to Scania, Susanne Söderlund, HAS, building 076, 151 87 Södertälje before February 20.
Ansökan kan tyvärr inte göras via e-post.

Kontakt
Koen Knoops, VP Financial Services +46 739880545
Thierry Debaud, Head of Business Development Customer Insurance +33 686262036

Företag
Scania CV AB

Adress
Scania CV AB
Nyköpingsvägen 33-41
15187 SÖDERTÄLJE

Kontorsadress
Nyköpingsvägen 33-41

Kontaktuppgifter
Telefonnummer: 08-55381000

Jobbnummer
836351

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