Central Planner
Tetra Pak / Maskiningenjörsjobb / Lund
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hela Sverige Are you a person that likes to collaborate with others? Do you want to use your excellent communications skills and your ability to take initiative? Then this might be the right position for you.
The aim of this role is to execute resource planning and scheduling of the Field Service Operation field force for a defined Field Service Operation area. Plan and schedule the service deliveries, the CE installation projects and the Technical Service projects in a timely manner and with a high level of quality and stakeholder involvement, ensuring the right competence is assigned to the right demand at the right time and at the right cost.
You have a good understanding and experience of service business and are truly Customer oriented. You have good knowledge about Tetra Pak filling and distribution equipment, demonstrated leadership abilities, achievement oriented and you are an excellent team player.
The Field Service Operations - Central Planner will work in close cooperation with - network of Central Planners internationally, Operations Manager, Service Administrators, Field Service Operations area manager, Team Leaders and Technical Key Account Managers with focus on customer and employee satisfaction. You will report to the Field Service Operations - Central Planning Team Leader.
Main responsibilities
• Consolidate demand for resources in your assigned area on a regular basis based on input from customers, stakeholders and systems
• Execute resource planning and scheduling for the defined Field Service Operation area with consistent application, full transparency for all stakeholders involved by means of using the global tool/s and following the global process.
• Lead analysis of short- and mid-term capacity constraints (over or under capacity) and co-ordinate capacity increase through own cluster resources, other clusters' resources or outsourcing together with Operations Manager.
• Perform resource planning based on the resource demand from stakeholders and from planned maintenance cycles.
• Define, develop and deploy visual management including the right metrics for resource planning & scheduling.
• Share & learn and implementation of best practices, related to resource planning and scheduling.
• Providing input to governance body for Strategic Workforce Planning of cluster resources.
• Ensure strong collaboration between service planning in the cluster to maximize cluster utilization and avoid optimization of a specific area.
Qualifications
• Minimum 3 years of work experience within Technical Service or relevant planning or customer service positions
• University Bachelor in technical/ business disciplines or equivalent
• IT literate, MS Office knowledge with SAP R3 as advantage
• Good level of analytical problem-solving methodology, and good understanding of service business, service products and customers' needs
• Self-driven, decisive, highly motivated, independent personality
• Excellent negotiation skills to motivate and influence people at all levels
• Good communications skills and team player attitude
• Capability of working on own initiative
• Logical, methodical thinking, ability to follow standard processes
• Skills to lead a project or a part of a project
• Proactivity, commitment to troubleshooting system problems
• Ability to cope with high workload effective
Please submit your application online at
www.tetrapak.com no later than September 26, 2018.
For further information about the position, please contact Theodora Kountouriotou at +393401268828
For trade union information please contact Unionen /Lisbeth Larsson at +46 46 36 2320 or Sveriges Ingenjörer/Lars Haraldsson at +46 46 36 2533.
For questions about your application, please contact recruiter Anna Jakobsen at +46 46 36 37 47.
Publiceringsdatum2018-09-17Så ansöker duSista dag att ansöka är 0001-01-01
FöretagTetra Pak
AdressTetra Pak
Ruben Rausings gata
22186 LUND
Jobbnummer 4351615
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