Cash Management Account Manager
Nordea Bank Abp, Filial i Sverige / Inköpar- och marknadsjobb / Stockholm
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hela Sverige Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations - and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate - by being a strong and personal financial partner.
Job ID: 20081
Would you like to service and develop the daily Cash Management relationships with the largest and most demanding corporate customers in Nordea? We are now looking for an Account Manager who will have responsibility for customer satisfaction within your own portfolio.
At Nordea, we see that the world is changing fast - and we want to be one step ahead of the curve. That's why we're deeply committed to providing the financial solutions of tomorrow to our customers. We're creating an agile environment where we experiment and grow together - and we need your ideas and unique background. With us, you'll be in good company with a chance to make your mark on something bigger.
About this opportunity
Welcome to the Cash Management Customer Service team. We add value by providing world class service and delivering great customer experience to Nordea's Wholesale customers. We focus on our customers Cash Management needs and ensure that they receive optimal service and advice. The Cash Management Customer Service team is an exciting unit with proven track record of growing customer satisfaction and continuous focus on giving the best service to our customers.
What you'll be doing:
* Be responsible for a customer portfolio and the customer 's operational agenda as part of the Cash Management customer team, and in close cooperation with Cash Management Sales
* Build a close relationship through personal meetings and daily contact by mail and phone regarding daily business inquiries
* Handle daily operational customer tasks, such as changes to their set-up, implementation of new services etc.
* Support building the team's capabilities, mindset and ambitions to secure delivery
You'll join a team that delivers service of world class and always acts with the customer 's needs in mind. The role is based in Stockholm.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best - and that we imagine you share with us.
To succeed in this role, we believe that you have:
* Experience and strong interest in Customer Service
* Experience from working within Treasury and Liquidity management processes
* Great interest in developing yourself and others
* Experience within Cash Management
Your experience and background:
* Experience in Cash Management, Transaction Banking function would be considered an advantage
* Preferably a degree in Business/Finance
* Fluent in Swedish and English
If this sounds like you, get in touch!
Next steps
Submit your application no later than 01/01/2024. For more information, you're welcome to contact Anna Maria Grönlund, Head of Account Management LC& I: +46 10-1561924 or
anna.maria.gronlund@nordea.com.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
For union information, please contact
finansforbundet@nordea.se or
SACONordea@nordea.com.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.
Ersättning Undefined
Så ansöker du Sista dag att ansöka är 2024-01-01
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "20081-42130181".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Nordea Bank Abp, Filial i Sverige (org.nr 516411-1683)
Arbetsplats Nordea
Kontakt PRS Team
00000000 Jobbnummer 8340153
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