Business Solution Expert

AB Volvo / Datajobb / Göteborg
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Department Quality and Warranty
The Department Quality and Warranty is responsible for the management of all deliveries for core solutions in the quality and warranty portfolio (some solutions are UCHP, QRAFT, Argus & VSR).Within the delivery the team has full responsibility of onetime (cost, scope, quality) and runtime deliveries (SLA fulfillment, cost, quality of service). The function consists of Team Leaders, Solution Leaders, Solution Architects, Business Solution Experts and, Business Analysts, complemented with resources coming from Shared IT Service.

We are now looking for a Business Solution Expert in QRAFT. In this role you will be reporting to the Delivery Manager Quality and Customer Feedback, MAS/DCL Solutions.

Role mission & context
As a Business Solution Expert you are an expert in the solutions and how it supports the Warranty and Quality process. You are a key resource together with the Solution Leader in supporting the Business with training, support, how to use the application and understanding requested process changes impact on the solution.

Responsibilities
Manage the application lifecycle for a single or group of application(s) within a specified business process.
Contribute to the end user, business and IT requirements for the applicable solution(s)
Provide process and functional application support (business solution
support) within the dedicated solution area
Support continuity management for the solution(s), securing and
maintaining complete solution documentation and its execution.
Perform quality assurance activities for end user support
Support the solution review and analyse the business process and
business requirements and its impact on the overall solution
Contribute to the establishment of the solution delivery plan
Work proactively with continuous improvements
Personnel
Not applicable

Wanted profile
As a Business Solution Expert you will create an efficient and trustful day-to-day operation.

The Business Solution Expert is responsible to contribute to and support around solution requirements. It includes both one time and runtime deliveries in application management context. You have proven experience in business and excel in demonstrating core values according to the Volvo Way.

Since you are part of a global unit, with global responsibilities, you will need to actively cooperate with various stakeholders and navigate with ease in a multi-cultural environment.

Required competencies
Strong business understanding
Experience of statistics and analytics
Holistic view and understand BI
Experience in Warranty & Quality Solutions
Knowledge of system requirement work
Excellent communication skills are a requirement
Customer focused, teamwork skills and a structured approach
Good documentation skills
Complete proficiency in English is a requirement
We can offer
You get an opportunity to work together with highly skilled colleagues in an exciting, global environment which provides opportunities to develop both professionally and personally. You will work in close collaboration with various stakeholders inside as well as outside IT services, delivering cutting edge services in line with the Volvo Group Strategy.

At Volvo Group we are actively working to establish teams that will take maximum advantage of the strengths inherent in differences in knowledge, experience, age, gender, nationality etc.

The screening will start immediately, we look forward to receiving your application very soon.

Varaktighet, arbetstid
Tillsvidare
Heltid

Publiceringsdatum
2016-09-05

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2016-09-19
Ansökan kan skickas till e-postadress: recruitment.sweden@volvo.com

Företag
AB Volvo

Adress
AB Volvo
40508 Göteborg

Jobbnummer
3028607

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