Business Process manager - Workshop and Warehouse
Scania / Organisationsutvecklarjobb / Södertälje
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hela Sverige Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.
Commercial Operations has the global responsibility for the strategies, operations and control of the Scania-owned sales and services companies and business units.
Commercial Operations provides support to the Scania-owned as well as to the independent franchise network through its support functions and support companies.
Do you want to be part of securing that the best known process and methods are defined and implemented within our global service network to support an efficient flow for our customers?
Business process - Workshop & Warehouse
Retail performance by driving operational excellence and business agility on commonality
• Conceptual process owners
• Capabilities architecture
• Connect major processes in the retail operation value chain
• Systematic management - disciplined and measurable process management
• Develop business processes metrics (KPIs)
• providing service set ups and capabilities that support the global service network in ensuring best operational uptime and efficiency for the customers
• supporting the global service organisation to achieve best workshop performance, incl. parts service, by providing effective methods, standards and tools
Workshop and Warehouse, BPWW, is in an intensive and exciting period with many changes on how we interact with our service network, both in terms of defining and implementing global Processes in the workshops and also how we transfer and provide feedback from our service network all the way to R&D. We are also supporting implementation of products and service products within Scania's defined portfolio.
We are now reinforcing, and are looking for one Business Process manager with the task to define and develop global Processes, as well as supporting implementation of service products. You will be part of the Workshop and Warehouse group. (BPWW) The group consists of 9 members.
The group is responsible for defining and developing the Processes and standards which support our workshop and parts process. Supporting the implementation of products and service products is also a responsibility of the group. Of course, you will work in close cooperation with our commercial network (business units, dealers and workshops) but also with other internal functions at Scania.
Your profile
You take initiatives, are service minded and communicative. You have the ability to plan, organize and prioritize. You have good collaborative skills and are prestige less.
Experiences / Skills
Retail experience from heavy vehicle, change management and SRS/SPS knowledge is other mandatory experiences/ skills.
The external contacts in our services network require knowledge in, English and Swedish. Planned travels occurs.
Application
Apply via our website: HR InLine/Jobbsök på Scania by June 16th at the latest.
Jobid: 20192483. Your application should include a cover letter and CV. The recruitment process will progress throughout the application period.
Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2017, we delivered 82 500 trucks, 8 300 buses as well as 8 500 industrial and marine engines to our customers. Net sales totalled nearly SEK 120 billion, of which about 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 49 000 people. Research and development are concentrated in Sweden, with branches in Brazil and India. Production takes place in Europe, Latin America and Asia, with regional production centres in Africa, Asia and Eurasia. Scania is part of Traton Group. For more information visit
www.scania.com.Varaktighet, arbetstid
Heltid/ Ej specificerat
Publiceringsdatum2019-06-03ErsättningFast Månadslön
Så ansöker duSista dag att ansöka är 2019-06-16
Klicka på denna länk för att göra din ansökanFöretagScania
AdressScania
Scania CV AB
15187 Södertälje
KontorsadressScania CV AB
Jobbnummer 4816314
Observera att sista ansökningsdag har passerat.