Business Need Analyst, Channels

Swedbank Swedish Retail Banking / Bankjobb / Stockholm
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Swedbank is the bank for many people, households and businesses. As a leading bank in its home markets of Sweden, Estonia, Latvia and Lithuania, Swedbank offers a wide selection of financial services and products. We are looking for more employees who shares our values - open, simple and caring - and want to contribute to enabling people, businesses and society to grow. If you have ambition and share our attitude, you will find many challenges here. At Swedbank you have possibilities to grow. It is your drive and commitment that determines how you develop.

Assignment specification

Do you hear that you often have great ideas on how to do things in new, different ways? Are you interested in start-ups and have experience in e-commerce? Then we have exciting news for you!

Right now we are recruiting for an innovative position of Business Need Analyst who will take part in the development of the future bank. The position is with Business Analysis & Architecture, a team within the Channel organization in Swedish Retail Banking.

Competence Center Channels has the bank's most exciting mission. We analyze activities and different ideas before we start a project to make sure we know what, why and for whom we are doing it. We are looking for someone who thinks outside the box, can find new solutions, questions our ways of working and meeting our customers today, to help us lay down our path for the future.

What we do today will affect the future customer experience of Swedbank's almost 4 million clients in an industry under vast transformation. Our role is to shape Swedbank's customer meetings of the future by connecting our retail business with new digital business opportunities.

In the role of BNA you are responsible for driving and participating in Business Need Analysis. In your work you will have a close co-operation with other units within Swedish Banking, product areas, IT and external partners. You will report to Head of Business Analysis & Architecture and be a part of a team of 15 persons.

Your work will consist of:

Driving preparatory business needs analysis for cross-channel development projects Breaking down strategic goals and target pictures to concrete ideas and conceptualizations Managing market and trend analysis to support the analysis Managing customer surveys Creating and validating high level business case Stakeholder anchoring Documentation of analysis including contribution to decision material Supporting development projects in pre-study phase to assure efficient hand over of the need analysis.
Previous roles relevant for this position, e.g. 

To be able to fully use this role, you should be attracted to start-ups and preferably have had some experience with them in the past. Also, e-commerce is your area of expertise. 

For this position your background is not crucial, what is important is that you have been creative, driven and structured in your previous positions. You are the right person if a reference would describe you as an out-of-the-box thinker that is creative, innovative and structured.

It is a must that you can speak and write well in English, and it is a merit if you have experience from working in projects.

Did you recognize yourself in the above description? Write a personal letter and tell us why you fit the profile!

Why work with me - Marika Skytte af Sätra?

I have combined working at HQ, regional and branch. My triggers are customer satisfaction, business and being a part of making people grow. My goal is that we will contribute in increasing the customer satisfaction as well as making it easier

As a manager I give trust and responsibility. I am clear, transparent and demanding and expect you to always aim to deliver the very best. I make decisions quickly but have no problem to correct me when I am wrong.

My strength is that I get things done. According to my employees I am creative, imaginative and a good listener who have the ability to see the strengths in others. I am very open and trust you until you prove me wrong. I usually say what I think which is both good and bad. On the weak side I have little patience and I either get things done immediately or not at all: If you want to know more about working with me feel free to contact any of my past employees in Knivsta branch.

What I expect from you is commitment. It is important that you always try your best and like what you do and want to continue to develop. You take responsibility and pride in your work and are good on collaborating with others. 

Do you want to know more?

Contact the recruiting manager: Marika Skytte af Sätra, Head of Business Analysis & Arcitecture, Swedish Retail Banking, phone +46 70-2882466.

Union representatives are Åke Skoglund, +46703 72 06 19 for Finansförbundet and Carl Lernberg, +46727196693 for Akademikerföreningen.

Nothing of interest for you - recommend the job to a friend!

We have done our media selection for recruitment and declines us therefore contact with ad sellers or sellers of other recruitment service s.

Varaktighet, arbetstid
38,5 Tillsvidare

Publiceringsdatum
2016-03-17

Ersättning
Enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2016-04-16
Klicka på denna länk för att göra din ansökan

Kontakt
Marika Skytte af Sätra

Företag
Swedbank Swedish Retail Banking

Adress
Swedbank Swedish Retail Banking
V Rådhusgatan 5
90102 Umeå

Kontorsadress
V Rådhusgatan 5

Övriga kontaktuppgifter

Jobbnummer
2731249

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