Business Analyst/Customer Service Partner
AstraZeneca AB / Datajobb / Södertälje
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The Business Analyst/Customer Service Partner (BA/CSP) is responsible for understanding the business needs and analysing, validating and documenting the business and system and network/infrastructure requirements that identify how these needs can be best addressed. The GOI BA/CSP will support the ongoing management of critical business systems/infrastructure, including compliance & deviation management, disaster recovery and business continuity. This role also designs processes and changes to processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems/infrastructure, and industry requirements. The BA/CSP adheres to the established processes and requirements management methodology and practices while carrying out their responsibilities. This includes meeting established AstraZeneca quality and compliance standards.
Job Scope
This role is part of the ERP Process Execution team which supports Sweden Operations with regard to its IS/IT Service Support.
A person in this role will be required to have detailed knowledge of Production Information Systems and Segmented Network/Infrastructure also a good understanding of Automation and Manufacturing processes.
Requirements Management
Work with Business Relationship Managers to develop and maintain relationships with the business, and act as their point of contact for application and Infrastructure improvement and development
Work with the business to identify, verify and document functional and technical requirements using requirements management methodology and tools
Participate in the task of translating business requirements into design specifications
Monitor and ensure that requirements are met, tested and implemented
Transition the designs to the solution development team (internal or external), and ensure a clear and complete understanding of the requirements
Define and draft systems scope and objectives through research and fact-finding combined with an understanding of business systems and AZ industry requirements
Proactively identify ways to capture, validate, organise and integrate information and leverage it to improve overall business process performance
Consult with process owners to identify and improve technology based solutions that will enhance the performance and capability of business processes
Analyse and research new and existing products, procedures, and/or workflow needs associated with business systems
Facilitate implementation of new business processes and modifications to existing ones to support the implementation of IS solutions
Act as focal point for resolution of questions by Infrastructure/Application/Software Developers and/or the Support Organisation and Infrastructure changes
Identify and resolve gaps between new and existing business processes and applications by implementing minor enhancements and projects
Lead system and infrastructure change management activities, working with the Change Control Board
Represent GOI in infrastructure projects, and in shared improvement.with coordinating IT related needs and questions.
More information:
For more information contact, Elsa Englund Gustafson, Ph 08 552 289 78.
Welcome with your application no later than April 12, 2011, via
http://www.astrazeneca.se/Career/?itemId=10569089 Ref no: SOD0000014N.
Publiceringsdatum2011-03-29Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2011-04-12
Vi tar enbart emot ansökningar via vår hemsida: Ansökan sker via företagets webbplats.
Ange följande referens när du ansöker: SOD0000014N
Ansökan kan tyvärr inte göras via e-post.
FöretagAstraZeneca AB
AdressAstraZeneca AB
15185 Södertälje
KontaktuppgifterTelefonnummer: 08-553 260 00
Jobbnummer 888166
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