Brand & Customer Satisfaction Manager, Volvo Trucks Internationa
Volvo Group / Försäljningsjobb / Göteborg
Observera att sista ansökningsdag har passerat.
Visa alla försäljningsjobb i Göteborg,
Mölndal,
Partille,
Kungälv,
Lerum eller i
hela Sverige Visa alla jobb hos Volvo Group i Göteborg,
Mölndal,
Borås,
Uddevalla,
Vara eller i
hela Sverige Are you passionate about and love the Volvo Trucks brand? Volvo Trucks International (VTI) is looking for an experienced Brand and Customer Satisfaction Manager to join our great team. In this role, you will be responsible for measuring and improving the brand and customer satisfaction position for the Volvo Trucks brand in focus markets and segments across the Volvo Trucks International sales area. The role is based at the VTI headquarter in Gothenburg.This position will report to the Director Brand and Marketing, Volvo Trucks International. Main activities and responsibilities In this role, you will be responsible for: Developing, deploying and reinforcing brand strategy, platforms & guidelinesInternal brand communication, training and engagement in regional sales, market companies and dealersBrand implementation in markets, support and follow upCreating and communicating with the brand ambassadors and brand/marketing managers in market companiesBeing the link to brand management specialists in Volvo Trucks Global Brand, Marketing & Communications function, and participate in relevant forumsWorking closely with marketing strategy to implement marketing plans in regions with a clear brand and communication strategyCustomer satisfaction culture reinforcement, strategy and survey set-up and deployment across the International Sales Area markets. Supporting in the dealer signage management for markets - single and multi- brand and centrally supported signage for model dealersQualifications and critical competencies for the position At least three years' experience working in the areas of Brand Management, Customer Satisfaction, Customer Journey, retail or a related field. Great team player, strong relationship building and networking skills. Strong commitment and drive to take initiatives, improve and deliver. Structured and systematic way of working. Open minded and fast learner.Positive and service minded attitude. Excellent communication skills.Ability to communicate, co-operate and coordinate with different parties - central, sales area, market, senior management level, external agencies and within other portfolio brands as requiredExcellent spoken and written English skills Exceptional attention to detail
Publiceringsdatum2019-05-10Så ansöker duSista dag att ansöka är 2019-05-24
FöretagVolvo Group
Jobbnummer 4780560
Observera att sista ansökningsdag har passerat.