BA Meeting the Customer Specialist
Ikea Of Sweden AB / Organisationsutvecklarjobb / Älmhult
2019-11-11
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hela Sverige As BA (Business Area) Meeting the Customer Specialist you ensure that the sales related requirements for a successful meeting with the customer are incorporated within the development of a defined business for both NEWs and running range.
Right now we are looking for 2 BA Meeting the Customer Specialists:
1 for BA CEDO to be responsible for HFB 18 (Home organisation)
1 for BA TESEC to be responsible for HFB11 (Bed and Bath textiles) and partially for HFB12 (Home Textiles)
Business Area CEDO (Business Area Cooking, Eating, Decoration and Home Organisation)has a large share of IKEA's Sales and stands for 55% of IKEA sold quantities. We have leading position on the market and we have ambitious plans to continue developing our range offer and business.
Business Area TESEC (Textiles, Social Entrepreneurship & Collections) is a very exciting business area with a mission to reach more of the many people. We have ambitious plans, exciting range and a strong position in people and planet positive.
Job Description
Your main responsibilities include:
• To lead the sales contribution for new range development into the development/project teams
• To be responsible for market input to secure the Meeting the Customer requirements for the defined business
• To be responsible for the content of the Meeting the Customer Sales components of the projects including easy buying easy selling, pricing, business case
• To be responsible for value based pricing for respective HFB
• To be responsible for competitive monitoring and the follow-up of pricing KPIs
• To be responsible to define the needs and requirements for supporting tools in order to support the buying process
• To be responsible to identify the need for range related services, after sales and spare parts
• To contribute to the development of Range and product communication by identifying the need and setting the requirements for an easy buying and selling process
• To be responsible for Range and product knowledge content related to easy buying and selling to retail partners
• To secure that the selling requirements of the IKEA retail system are met within defined range offer
About you
• You have passion for business and entrepreneurial spirit for creating company growth and great customer experience
• You can focus on a defined business area while maintaining a holistic perspective of cross business needs, opportunities and the areas impact on total IKEA
• You are a good team player and have capability to influence stakeholders in order achieve the common goal
• You have capabilities to bring data, information and knowledge to understanding and transform it into insights within the scope of the assignment.
• Good knowledge in the market and competitor landscape of the Home Furnishing Business that you are accountable for
• High knowledge in Sales processes and the year cycle
• High knowledge in the retail environment, Customer experience map and how the offer meets the customer in different touch points
• Good knowledge in conversion drivers in the different touchpoints in the Home Furnishing Business that you are accountable for
• Fluent in English, both spoken and written
Publiceringsdatum2019-11-11Så ansöker duSista dag att ansöka är 2019-11-24
Klicka på denna länk för att göra din ansökanAdressIKEA of Sweden AB
Tulpanvägen 8
34381 ÄLMHULT
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ikea Of Sweden AB (org.nr 556074-7551)
Tulpanvägen 8 (
visa karta)
343 81 ÄLMHULT
Arbetsplats Ikea Of Sweden
Jobbnummer 4949389
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