Area Manager Finland
Whirlpool Nordic AB / Kontorsjobb / Stockholm
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hela Sverige Visa alla jobb hos Whirlpool Nordic AB i Stockholm * Coordinating consumer service in Finland by supervising of external service partners, including but not limited to geographical coverage, contracts management, cost control, knowledge management, etc
• Close cooperation with in-house Service Expert, call-center and Claim & Warranty teams to ensure efficient management of service to end consumer and trade partners
• Make sure that service partners comply to Whirlpool policies, warranty rules and agreed service- and quality levels
• Drive sales of spare parts, accessories and home & professional appliances through the service partners
• Cooperate with Sales Department for short and long term service related activities and relationship building with trade partners
• Represent Whirlpool Consumer Service e.g. in country trade organizations
• Drive efficient and continuous service trainings for Service partners in area of responsibility
• Drive improvements in routines and agreements to ensure healthy business with high service level
• Technical and mechanical knowledge of white goods or similar products
• Experience of working within service area
• Good understanding of commercial acumen
• Willingness to travel, mostly within Nordics but also beyond
• Spoken and written English and Finnish.
• Good communication-, analytical-, and decision-making skill with ability to develop
• Ability to take personal leadership to be able to grow into role as a business manager
• Highly self-motivated, team player with a flexible attitude and ability to work with pace and under pressure in a competitive environment. A positive, spirit of winning attitude in delivering extraordinary results
Beneficial
• Knowledge in other Nordic languages
• Experience of working as field technician
• Knowledge of the white goods service and trade landscape
• Basic service- or outsourced business management experience
• SAP experience
• University degree within business
• Ambition to grow into managerial position
Whirlpool Corporation is the number one major appliance manufacturer in the world. The company markets Whirlpool, KitchenAid, Hotpoint, Bauknecht, Indesit and other major brand names in more than 170 countries. Whirlpool Nordic is a sales and marketing organization with the regional HQ located in Stockholm.
As a part of Whirlpool Nordic you get to operate in a truly international environment. As a member of the CS team you 'll have an important role in both internal and external contacts related to service. As the team is small, you will work closely with your Nordic colleagues for back up, best practice sharing and tasks. This position gives you a great opportunity to work with all Nordic countries, with own responsibility for collaboration with Service Partners in Finland.
Varaktighet, arbetstid
Provanställning appliceras första 6 månaderna Resor framförallt till Finland ingår i tjänsten
Publiceringsdatum2018-05-16Så ansöker duSista dag att ansöka är 2018-05-31
Klicka på denna länk för att göra din ansökanKontaktAnna Kapteijn
anna_kapteijn@whirlpool.comFöretagWhirlpool Nordic AB
AdressWhirlpool Nordic AB
Box 15228
16751 Bromma
KontorsadressGustavslundsvägen 151A
Jobbnummer 4147619
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