Application technician
Poolia IT / Supportteknikerjobb / Stockholm
2012-09-20
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Presentation
You will be working as an application technician within Customer Services.
Publiceringsdatum2012-09-20Dina arbetsuppgifterResponsibilities include day-to-day operations, incident management and support of various systems. The main focus of the assignment is securing the service delivery.
You will work with:
• day-to-day operations, monitoring and 2nd line support
• incident management / troubleshooting
• application maintenance, upgrades, and patching
• implementing and improving monitoring of environments, servers and services
• documentation of environments and applications
• the change management process (according to ITIL).
The role might also include participation as a technical resource in projects.
Utbildning/erfarenhet
Required
• several years' experience from application operation and support
• experience of application operations for business critical systems in a large IT organization (complex and distributed) with high availability requirements
• knowledge of ITIL, preferably with a focus on incident, change and problem management
• experience of Microsoft Windows Server platform
• experience of databases, focusing on MS SQL
• experience of networking and communications
• good knowledge of Microsoft Dotnet
• experience of working in case management systems (preferably HP Service Manager)
• experience of working in projects with tight deadlines.
Qualifying
• Experience of working with end-users spread across multiple nations / time zones
Förmåner
We take good care of our consultants and we offer social activities, as well as help in planning your future career. Your consultant manager is well experienced from your field, and knows how to get the most out of your assignment.
As a Poolia employee, you are included in the requirements concerning agreements on terms of employment by Unionen. Moreover, you get a grant for working out at your choice of place. You are also covered by a health insurance.
Sluttext
Please apply by registering your CV here on our website. Click on the "Ansök" button to the right of this advertisement. It is our recommendation that you register as much information as possible and that you attach a complete CV-document. Please check that your correct e-mail adress is registered.
Poolia is a registered staffing agency, meaning that we comply with the requirements set by Bemanningsföretagen - the Swedish Association of Staffing Agencies.
Language
en-GB
Så ansöker duSista dag att ansöka är 2012-09-26
Ange följande referens när du ansöker: 33274
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktFöretagPoolia IT
AdressPoolia IT
Jobbnummer 1345397
Observera att sista ansökningsdag har passerat.