Application Support Specialist
Volvo Group / Byggjobb / Göteborg
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hela Sverige WirelessCar's mission
Major trends like electrification, car & ride sharing and autonomous drive are all based on flawless connectivity. This is what we do. Our mission is to bring the automotive industry into the digital society, enable the realization of these trends and contribute to a better, more sustainable and safe world - to make a real difference in people's lives.
We are driving the development of Digital Society Vehicle services together with an increasing list of customer brands like for example - Mercedes, Volvo Cars, Jaguar and Land Rover. With our unique leading position, long automotive experience, increasing demand and highly attractive global offer we are in a very good position to realize our mission - but we need to grow fast.
The challenge
As an Application Support Specialist at WirelessCar you will be part of securing that the agreed Service Levels are maintained towards the customers helping them stay ahead and supply attractive and reliable services - now and in the future. Together with your team you are responsible for the support and service monitoring for all WirelessCar' customers.
What you get
Working at WirelessCar will be a great career move.
Our philosophy is to give you the tools to be the best and the reasons to stay.
With us you get to:
Always work with the latest and greatest technologies
Have fun and work together
Be a part of a highly skilled team, located in Gothenburg working closely together with global teams
Constantly learn and develop both professionally and personally
For more information, please contact: Christine Lundell, Manager Support & Service Monitoring, +460313220503
Join us and make a difference!
Who you are
You are open-minded, flexible and thrive under challenging and changing conditions.
As a person, you are curious, proactive and driven.
You enjoy teamwork and have an inclusive approach to your work.
We believe that you bring:
Academic degree within Computer Science, Mathematics, Engineering or other relevant area or equivalent knowledge obtained in other ways
Minimum 3 years of relevant professional experience
Needed Competence:
Strong Shell script programming knowledge (Proficient in Python/Perl/Ruby is a plus)
Strong Linux knowledge
Good DB knowledge (SQL, NoSQL or similar)
Good understanding of Support methodologies (ITIL)
Customer support experience
Strong analytical and problem solving skills
Fluent English skills, in both speech and writing is a requirement
Valuable Competence:
AWS/Cloud Environment
JIRA Service Desk
Experience with Agile methodologies (SAFe, Scrum), Continuous Integration/Delivery, Automated Deployment and System/Service monitoring
Configuration tools like Ansible, Puppet, SaltStack, etc.
Knowledge in web server, middleware, message queue, Jenkins, Git, Nagios/Zabbix, Graphite, Grafana, ELK and other common open source application bundle
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and better deliveries to our customers. We work in an open and enthusiastic atmosphere where human diversity, mutual respect and the highest professional standards are essential components.
WirelessCar drive the automotive industry beyond connectivity, into the future - today.
With the ambition to bring the automotive industry beyond connectivity and into the connected society, WirelessCar is the world 's leading innovator of Connected Vehicle Services. Founded in 1999, WirelessCar has continuously built on its heritage and knowledge, and is today a highly recognized and award winning company, connecting over two million vehicles in more than 65 countries for brands like Mercedes, Volvo and Jaguar Land Rover.
As owned by Volvo Group AB, WirelessCar operates globally, with offices in Sweden, North America and China. Our around 300 dedicated and highly skilled staff are committed to deliver world class services that exceed customer expectations and needs, bringing our partners and customers into the future of connected services.
Publiceringsdatum2019-01-25Så ansöker duSista dag att ansöka är 2019-03-31
Klicka på denna länk för att göra din ansökanFöretagVolvo Group
AdressVolvo Group
•
40508 Göteborg
Kontorsadress•
Jobbnummer 4576820
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