Application Maintenance Lead
H&m It-Avdelning / Supportteknikerjobb / Stockholm
2017-04-13
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hela Sverige Are you a leader that enjoys working with complex SAP solutions on a global level? Great! We are now looking for several AM Leads to join us on an exciting journey where you will have the opportunity to grow in your profession.
Working as Application Maintenance Lead (AM Lead) at H&M is taking on a great responsibility, and also great fun! You will have the overall responsibility for AM deliveries within your area and guide your AM team on the path to deliver as a service. You will have the opportunity to work together with functional areas from many IT divisions and thereby gain good overall insight into how H&M IT Department operates.
Your main responsibility as our AM Lead is to steer, support and follow-up of service deliveries. You will be a part of our supply chain program that includes new business processes and system support for major parts of the H&M garment flow, focusing on Sales, Logistics and Finance. The program is in the middle of a global roll out phase and in parallel we are refining processes and systems.
To be successful in this role we believe you are customer focused, understands business needs, structured, can manage and give status from an offshore delivery and proactively maintain a stable as well as a scalable solution. You have experience from large standard systems, specifically SAP.
H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we're expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job of an AM Lead at H&M comes with a lot of responsibility - and lots of fun.
Your to do-list includes:
• Ensure stable operations delivered in time and according to governance principles and processes
• Cross functional Incident Management and Continuity Management
• Secure and manage correct information to relevant stakeholders
• Proactively lead the work for continuous system and solution improvements
• Taking an active part in the tactical work with constant improvement of the AM function within the IT department
• Planning and prioritization of scope content and delivery status within each AM release
• Manage plans and drive activities to ensure the production launch of AM releases.
• Maintenance plans and documentation
Your skills
Just like everyone at H&M, we believe you are a social, open, communicative, sales-minded and ambitious team player full of drive and optimism. And your skills include:
• Previous leadership experience, e. g. AM lead, system responsible, team lead or similar
• Several years' experience and knowledge of SAP
• Experience from working and leading offshore deliveries
• Several years' experience from working with maintenance processes
• Ability to understand and analyze business needs translate them with the help of the maintenance team into IT requirements and drive execution towards successful delivery
• Great time management and organizational skills
• Excellent presentation and communication skills in English
It is a merit if you have experience from rollout of global solutions. For one of the positions experience from ALM, Jira and Service Now is a plus.
The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.
Publiceringsdatum2017-04-13Så ansöker duSista dag att ansöka är 2017-04-30
Klicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Jobbnummer 3440238
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