Analyst
EnterCard Group AB / Bankjobb / Stockholm
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hela Sverige Visa alla jobb hos EnterCard Group AB i Stockholm The Team
The Strategic Analytics (SA) team plays a key role in developing data and analytics as a competitive advantage for EnterCard, and to drive analytical decision making within the organization. The SA team works across Customer Acquisition Profitability, Customer Life Cycle Management, Channel Optimization (both offline and online channels) and Operations Analytics. Together we solve diverse business problems and continuously improve the profitability and sustainability of EnterCard's business.
Now we're looking for an Analyst to join the Existing Customer Analytics and Forecasting team
The Position
The Existing Customer Analytics team is responsible for delivering analytics related to end to end customer life cycle management of the customer. We have an established CLM program for our card customer base that we build on with new offers in a rigorous test and learn environment to maximize the relationship. We are at an exciting time at the moment, where we also are finding new ways to ultimately have a single customer view. Customer and balance retention is another key focus area for the team and the business.
This position would be expected to contribute in the following ways
Support with best in class analytics to continually enhance our CLM program based on an optimized test and learn approach.
Contribute with key insights derived from data to strengthen our evolving customer and balance retention program within CLM.
Helping to Define the contact and channel optimization strategy to ensure best customer experience while optimizing marketing spend to maximize returns.
Challenge status quo, proposing innovative solutions through new data insights.
Communicate insights in a compelling way to gain alignment with leaders and stakeholders and take aligned initiatives to execution
Execute marketing campaigns in an efficient and controlled manner, including performance reporting
You
You have an analytical mindset and leave no numbers behind
You are curious about new ideas and embrace change as a part of your daily work
You are flexible, open minded and are a team player
You believe that sharing your expertise and knowledge with your colleagues strengthens the team
The Workplace
Analytics is and has always been part of our DNA. Our parents, Barclays Bank and Swedbank, have a hundred years of experience in turning big data into customer value. We bring an analytical mindset to whatever project we are working on - no matter if we're developing a new product or improving the customer experience.
At EnterCard, you get to step outside your box and work together with colleagues from different teams and departments. For us, your set of skills are more valuable than your job title - giving you the opportunity to grow within the company.
We firmly believe a diversity of backgrounds and experiences lead to a better workplace, stronger ideas and not to mention inspiring lunch conversations. Our team of 450 people represents 40 different nationalities, and women hold 5/10 management positions.
Do we have a match? If so, we look forward to hearing from you. Read more about us at entercard.com and LinkedIn
Company information
EnterCard is a young finance company with a team of curious people passionate about data. We strive to make the everyday lives of our customers easier by creating smart payment and financing solutions.
Publiceringsdatum2019-10-31Så ansöker duSista dag att ansöka är 2019-11-10
Klicka på denna länk för att göra din ansökanAdressEnterCard Group AB
Klarabergsgatan 60
10534 Stockholm
Omfattning Detta är ett heltidsjobb.
Arbetsgivare EnterCard Group AB (org.nr 556673-0585)
Klarabergsgatan 60 (
visa karta)
105 34 STOCKHOLM
Arbetsplats Entercard Holding AB
Jobbnummer 4897168
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